The AMA is live.
How are you going to scale? What are the impediments to service expansion at this time?
I’ll start with the most important point - we are going to scale safely. Within Waymo, we have a phrase that “safety is urgent.” We feel the same urgency to scale quickly that others do, but a ton of work goes into doing it safely...including building public trust, working with regulators and community stakeholders, and scaling what we believe will be a very successful service at the right time.
What I’ve found really impressive as we’ve tested in cities across the US is that each new situation we encounter in one part of the world helps us handle similar situations elsewhere. So the gains we’ve made compound and therefore reduce the time it takes to drive in a new environment. We take the things we’ve learned in one location and apply them to the next. And this is how we’re going to scale - build up experiences so we can scale faster (but still safely) as we bring our technology to more places.
In terms of impediments, I wouldn’t really call them that. We have a really clear roadmap on what it takes to safely bring a fully autonomous service to market. We start by sending out our mapping team to collect local data and build high quality maps. Then we start testing. And testing and testing! and testing. Including the edge cases. It’s all about rounds and rounds of validation to help ensure the Waymo Driver is ready for fully autonomous operation. Even developing these frameworks and methodologies takes tremendous rigor. We test on public roads with an autonomous specialist (i.e. safety driver) on hand, we augment this with simulated driving to test under a variety of new and novel conditions, as well as structured testing at our test tracks.
Once the Waymo Driver is ready, we begin testing and validation without the autonomous specialist. And while all this is happening, we work on the nuances of the rider-only experience - pickups and dropoffs, app experience, features, etc. (Sam).
Waymo has said before that once 5th gen vehicles have ramped up, expansion will be swift. What specifically does the 5th gen platform offer that makes it ideal to scale?
Our 5th gen hardware has amazing capabilities. Its enhanced sensor suite is able to provide our software with even more data so our Waymo Driver can evaluate increasingly complex situations. It’s also designed to tackle more diverse conditions, such as additional types of weather. And because it’s built to work on different vehicle platforms, it brings development and cost efficiencies which are critical to scaling. (Sam)
I just want to know when you're going to start driving to the ASU campus. That would make my commute a lot easier!
We are testing there right now so you may see us around. No exact date….but I’ll let the team know you asked for it! (Lety)