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What's the feeling on infrastructure (service and delivery centers) to support Model 3?

Discussion in 'Model 3: Ordering, Production, Delivery' started by David29, Nov 22, 2017.

  1. David29

    David29 Supporting Member

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    Now that Model 3 non-employee deliveries seem to be imminent, I am wondering about how Tesla will support them. In my area (New England), at least, there have been no new delivery centers or service facilities in the 2 years since I took delivery of my Model S. There must be hundreds if not thousands more Teslas in the region since 2015, yet the support system does not appear to be growing. My local SC always seems to be crammed with cars, but I do not have any inside information on how close they may be to capacity.
    Tesla publishes a map of planned Superchargers, and even though they seem always to be late in installing them, at least we get a picture. Do they publish anything similar for service facilities?
     
  2. DOCAL

    DOCAL Member

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    I believe the Santa Clara service center that opened at the beginning of this year is expected to handle a lot of the bay area Model 3 work.
     
  3. trm2

    trm2 Member

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    Same interactive map as the superchargers, just select only service centers.

    Service Centers

    Oh, and prepare to be disappointed.
     
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    • Informative x 1
  4. azred

    azred Active Member

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    Tesla is greatly expanding the remote ranger service. Although we have two service centers in metro Phoenix, I request ranger service as much of the work on an electric car can be done that way. For example, I had a camera problem last week and service center was going to schedule time at the center. I asked if ranger could do it — one lives a mile away and sure enough that’s how we got the work done. Of course, there will be times when remote service won’t suffice but I’ll bet at least half of the repairs can be done at your home or work site.
     
  5. Grifon

    Grifon Member

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    This concerns me. I'm ~190 miles from the closest SC located in Marietta, GA. I know there are current Tesla owners that live far from the service centers, but wonder how that is going to pair with the influx of Model 3s. I would feel better if I knew that rangers were going to travel to or be based in areas not served by a current SC. Does anyone have news about the plans to address locations like mine (central Alabama)?
     
  6. favo

    favo P3D+ owner

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    In the 2016 Q4 shareholder letter they said >80%:
     
  7. David29

    David29 Supporting Member

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    Yup, you are right, I am disappointed. Not a single future service center in all of the 6 states of new England, nor even any stores. Glad I live near one.
     
  8. dsvick

    dsvick Active Member

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    Keep in mind that, in many states, Tesla is limited to a fixed number of stores and locations. If your state is one of them you may want to direct your ire at your state legislature rather than Tesla.
     
    • Like x 4
  9. Trips

    Trips "Boring bonehead questions are not cool. Next?"

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    At the Model 3 unveil, Elon said that in about any mid sized metro area you would be able buy a car and get it serviced. Have they fallen short of the 441 projected locations by the end of 2017?

    Screenshot_20180102-202731.png
     
  10. daniel

    daniel Active Member

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    Here in Spokane there's no delivery center, no service center, and one local ranger. He is kept very busy as it is. When Model 3 starts arriving here, he's going to be completely swamped if they don't add several more rangers.
     

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