Yoke peeling

[yerEVan]

I submitted my initial request in Nov, and they offered me a 1-time replacement then, but with the same yoke, and no ability to replace again in the future. Or, I could wait for the upgraded replacement. I chose the latter. Submitting a new request now.

That’s ridiculous. They told me if I got it replaced they would replace it again for free under warranty if it peeled again. So I got it replaced in the fall and it’s been great. No issues. No horn though.

 

[4SUPER9]

Message I just received from Tesla:

 

[zoomer0056]

Message I just received from Tesla:


View attachment 1018620

Thanks for that. I requested new yoke last year and was put off a couple of times. I think I should put in another request just to have documented communication.

 

[DBV1]

Message I just received from Tesla:

Hmm - hope they are wrong at your service center. Mine is still scheduled for March 13th and this time they even sent me an estimate of 0. I know means something, but holding out hope based on this.

Tesla releases new and improved yoke, replacements to begin in March

Tesla has finally started delivering the new and improved steering yoke for the Model S and Model X. The new yoke comes months after it was supposed to be released, and after numerous revisions to […]

driveteslacanada.ca

 

[zoomer0056]

Hmm - hope they are wrong at your service center. Mine is still scheduled for March 13th and this time they even sent me an estimate of 0. I know means something, but holding out hope based on this.

Tesla releases new and improved yoke, replacements to begin in March

Tesla has finally started delivering the new and improved steering yoke for the Model S and Model X. The new yoke comes months after it was supposed to be released, and after numerous revisions to […]

driveteslacanada.ca

Can you ask them in the app what the part number of the replacement is?

 

[yerEVan]

This is absolutely ridiculous if it’s end of year. That means all new and existing model S X and maybe refresh 3 will all need to be replaced??

 

[zoomer0056]

This is absolutely ridiculous if it’s end of year. That means all new and existing model S X and maybe refresh 3 will all need to be replaced??

No. I interpret it as they don't have the supply to make waranty replacements while also putting them in new cars. Pure speculation of course. Also, many times the SA also doesn't really know time lines.

 

[zoomer0056]

I just requested a yoke replacement appointment and asked for part number. I received this response. We'll just have to wait, my peeling is not as bad as others.

 

[DBV1]

Part number is:

1965131-00-A Steering Wheel Assembly Pur - Mechanical Horn
Yoke Driver Airbag Assembly 1965182-00A.

 

[zoomer0056]

Part number is:

1965131-00-A Steering Wheel Assembly Pur - Mechanical Horn
Yoke Driver Airbag Assembly 1965182-00A.

Great, where did you find this number?

 

[WilliamG]

Great, where did you find this number?

It’s in one of the parts lists/manual thingy.

 

[MSJack]

Material is peeling off the yoke. my plaid is less than one year old with 10,000 km on it is this a warranty problem. Thanks for any advise.

Service request, Mobile service tech can replace, The peeling is not coverd under warranty, However things that shouldn't break should and i mean should be replaced under the warranty of course!

 

[uscbucsfan]

Service request, Mobile service tech can replace, The peeling is not coverd under warranty, However things that shouldn't break should and i mean should be replaced under the warranty of course!

Why do you say it's not?

Tesla has told me and many others that it is.

 

[MSJack]

Why do you say it's not?

Tesla has told me and many others that it is.

The point is some people say yes and no.

 

[zoomer0056]

The peeling is not coverd under warranty,

It is a warrantied defect.

 

[MSJack]

It is a warrantied defect.

Thanks for the reconfirmation!

 

[MrIanB]

I would like to know if the car is out of warranty what is the out-of-pocket cost for the replacement horn yoke.

 

[4SUPER9]

Anyone have an update?

 

[aerodyne]

I got over two years of warranty left, and a harbor freight heat gun ready to go to help "start the peel"

 

[Pdubs]

I would like to know if the car is out of warranty what is the out-of-pocket cost for the replacement horn yoke.

$1,000.00