Owner
Active Member
I finally have the full story on my tire wear. I have a long, sad but entertaining post about this here: Tire Wear | Tesla Owner
In regards to the alignment issue, here is a quote from Noe Mejia, Director of North American Service:
"The points you bring up regarding camber and toe are correct. As per our conversation, your Model S was out of alignment, which caused abnormal tire wear. Unfortunately, your vehicle was likely delivered with misalignment, thus causing accelerated inner tire wear. For this, we again apologize. As we did with Edmunds, when any customer comes to us with abnormal and excessively uneven tire wear, we proceed to cover the cost of replacing the tires as it is Tesla’s responsibility the vehicle was misaligned causing abnormal wear to the inside edges of the tires. The Tesla representative with whom you spoke should not have assumed your tires had worn out quickly and evenly. Faster tire wear is normal on the rear tires, but it should be a more even tire wear than illustrated in your photos. Like other performance vehicles, Model S has pronounced negative camber, per design. Therefore, even under ideal conditions, accelerated wear on the inner edge of the tire is normal, but less pronounced than your vehicle experienced."
In regards to the alignment issue, here is a quote from Noe Mejia, Director of North American Service:
"The points you bring up regarding camber and toe are correct. As per our conversation, your Model S was out of alignment, which caused abnormal tire wear. Unfortunately, your vehicle was likely delivered with misalignment, thus causing accelerated inner tire wear. For this, we again apologize. As we did with Edmunds, when any customer comes to us with abnormal and excessively uneven tire wear, we proceed to cover the cost of replacing the tires as it is Tesla’s responsibility the vehicle was misaligned causing abnormal wear to the inside edges of the tires. The Tesla representative with whom you spoke should not have assumed your tires had worn out quickly and evenly. Faster tire wear is normal on the rear tires, but it should be a more even tire wear than illustrated in your photos. Like other performance vehicles, Model S has pronounced negative camber, per design. Therefore, even under ideal conditions, accelerated wear on the inner edge of the tire is normal, but less pronounced than your vehicle experienced."