Puyallup Bill
Member
Just to be clear - the communications problems were before the DS contacted me, and I assume he was just assigned. We'll see how it goes from now on.
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2 week delivery window, but no VIN
- Thread starter KKlabunde
- Start date
My window started a couple days ago (1/26). Had to call a couple times this afternoon to get my VIN, 4441.
(Got Tesla's voice mail box a couple times during their normal business hours, which means they're probably busy
)
No other details given on delivery target, but at least now I can get my financing moving forward.
(Got Tesla's voice mail box a couple times during their normal business hours, which means they're probably busy
)No other details given on delivery target, but at least now I can get my financing moving forward.
Just got my VIN - 4360 after I called today. Looks like the car will be ready on Saturday. I can go down to Fremont to pick it up and get a factory tour. However, they are back ordered on the rear facing seats and Supercharger until late March. The package shelf is also back ordered for a week or two. They will come out and install when they are ready. Solar City will install a temporary 230V charger in the mean time.
My window started a couple days ago (1/26). Had to call a couple times this afternoon to get my VIN, 4441.
(Got Tesla's voice mail box a couple times during their normal business hours, which means they're probably busy
No other details given on delivery target, but at least now I can get my financing moving forward.
Did you call your product specialist or the number for the Configuration Specialists (the number on the "Your paperwork is complete" email)?
This is not desirable pacing for those of us who need a VIN before getting insurance, need to comparison shop for insurance, need insurance before getting registration, and need registration before being able to drive the car. Given that my car has to ship cross-country and then get the retrofits (revised defogger ductwork, license plate bracket) at the service center before delivery, I'm not *too* worried about the timing... but I am trying to figure it out.
Aaaah. So it's perfectly likely that I'll get my VIN when the car comes out of the factory. So it'll be a race between me doing paperwork and them doing shipping and service. The DS indicated that they were happy to delay delivery to get everything done, but I look at those photos of overcrowded service centers and wonder!
If that's the case I would imagine buying a car off a dealer's lot would be a nightmare. Purchase it, get the VIN and leave it at the dealer for a couple weeks? I've always been covered on my existing insurance and have 30 days to add a newly purchased car.
kinddog
Banned
spoke with my PS today (how is a Product Specialist different from a Delivery Specialist? nevermind... i don't care), and he said my car is "in the middle of production" and will be done by the end of the week. Then a couple day process of the car going from the "production" phase to the "sales/delivery" phase (accounting, logistics reconciling). Then a good week-long journey across the country.
his best guess was middle week in February. Which means I will likely miss yet another delivery window (at least it's by a couple days this time instead of a couple months).
i appreciate all the good will and hard work by the team at Tesla.
so anyway, maybe if you know my car is half-made right now and my VIN is 4382, you guys can extrapolate something out of that.
kind of cool to think of my car in the middle of the production line at this moment. I'd give anything to watch my baby being put together.
his best guess was middle week in February. Which means I will likely miss yet another delivery window (at least it's by a couple days this time instead of a couple months).
i appreciate all the good will and hard work by the team at Tesla.
so anyway, maybe if you know my car is half-made right now and my VIN is 4382, you guys can extrapolate something out of that.
kind of cool to think of my car in the middle of the production line at this moment. I'd give anything to watch my baby being put together.
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No existing insurance. Long story.
Edit:
With a dealer, it would be rather complicated. It would involve checking the VIN on the car, walking around town to the insurance offices with it, carrying the insurance information (which can be issued quite quickly) back to the dealer, and (at worst) having the dealer rush over to the DMV to finish processing, or (at best) drive off the lot with dealers' plates.
Tesla doesn't have dealers plates, I can't hand the insurance information to Tesla because they're not located here, etc. When everything has to be done by mail or fax it slows things down.
OK, thanks. These things are all different from state to state, but I figured it couldn't be the normal way of doing things. When I bought my very first car I was on my parent's insurance, and have had insurance since, so I've never really thought about it. I'm planning to get quotes soon to see if I want to stay with my existing company.
I didn't get my VIN until I called in on Saturaday and then Monday I got an email from a product specialist. I'm VIN 4449 and it does look like Tesla will make my delivery window (1/23 - 2/6). I was told that my vehicle might be ready by Saturday for a factory pickup. I'll probably pick it up the following Saturday.
I'm still rocking my Nexus One to date :biggrin: Got it the same month it was released. Google's still around pumping out Nexus devices so if that comparison shifts to Tesla then you're implying it will be around for a while and setting the stage for how to produce a quality product and not just a cheap product that get into more people's hands?
Tesla definitely needs to improve its communication but when it comes down to it you'll be getting a great car despite all the pains you had to go through. The delays people are getting now is nothing compared to the people who put the first deposits down. Comparing the early Sig deliveries to now is an improvement. Definitely lots of room for improvement but I'm glad Tesla is making sure to spend more of their energy to keep their product high quality. If by November-ish time the communication hasn't dramatically improved then I may be concerned.
Ahh...I miss my Nexus One. I also bought it the first month when it came out, but man, do you remember the whole controversy with that? Now, google is selling nexus phones and tablets via other retail chains (well most of it). that's my only point...Tesla needs a lot of improvement if they want this work, or they may have to find a "dealership" set up to sell to larger population.
Yup that was crazy. Heard there's huge supply problems with the Nexus 4 now. Seems demand was higher than expected. Might upgrade to that next year.
Did you order the tech and/or sound package? Would have thought I'd have a VIN now if you do. Trying to figure out Tesla's sequence is tiring
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