So this is interesting and a little disconcerting.
After Service finished their analysis they said it was not the power steering module, but the fact that my wife and I are on the same Tesla app!
My wife and I both have Teslas (a Model S and a Model Y). Both of our cars are on the app on each of our phones. Per the Service rep, when my wife was driving her Y and experienced the loss of control, it was because I was viewing her car on the app on my phone?! He said that using the app was causing the Y to either go to sleep or wake up and that's why the car lost control.
While I find that a little difficult to believe, if it is true, then shouldn't Tesla be issuing some type of safety warning for those of us lucky (or stupid) enough to own two Teslas? You shouldn't use the app on the car you are not driving?
Not sure what our next step should be. Is there someway to contact Tesla HQ to see if this analysis is correct? Frustrated.