Angie and the entire crew at the Seattle service center did what they're supposed to do - make my visit boring. Fast, I was in and out in 10 minutes when I dropped it off (and drove away is signature red vin number 378, beautiful car). The next day they called me and had done everything: the fourth annual service (only one ever done, I bought the thing from a third party), replaced the Drive Unit, replaced 3 door handles, and a few extra things that they did that I didn't even know needed to be done. Angie advised me of some problems I should take care of. The whole thing took 10 or 15 minutes once again. In short, a perfect visit. Thanks for making it easy! We hear so much bad here on this forum (and we should) I thought it might be good to hear something else.