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SC told me today only some cars have it when suspension is set to standard though somehow it is normal. and to be expected They couldn't explain why it didn't do it when I bought the car nor when they replaced the half shaft last time I moaned about it. They weren't particularly impressed that the three other people I know who have an X also have the problem as did the loaner they gave me while they looked at the problem.
Not impressed with service at the moment. They missed out three things I asked them to fix and broke my charge port light.
Well, after escalating to Executive level, SC changed my axles again. I am not going to use geo based higher suspension setting going forward. We will see how long it lasts this time.Shudder on my X is showing up now after half shaft change at around 7K miles. Right now I have around 13K miles and vibrates quite noticeably while accelerating on a slightly uphill terrain. Service Center reply to this is "within tolerance" BS. I am sure it will become worse and going to make them fix it again or escalate the issue. I always drive in low and tire wear is even. Occasionally, based on location the suspension went higher and thereafter upon normal acceleration the car shuddered. Maybe this caused the issue to appear again.
Was there a particular issue where geotagged suspension height caused issues? I was thinking about doing that when I get my car for my neighborhood and other areas around town depending.Well, after escalating to Executive level, SC changed my axles again. I am not going to use geo based higher suspension setting going forward. We will see how long it lasts this time.
Was there a particular issue where geotagged suspension height caused issues? I was thinking about doing that when I get my car for my neighborhood and other areas around town depending.
Anyhow, no more vibration / shudder.
Based on the reports in this thread, yes. Replacing the half shafts is a stop-gap until they wear similarly to your last ones. Most of us are hoping they come up with a more permanent solution. I haven't had the half shafts replaced because I'm waiting for something more comprehensive.. but who knows when or if that'll come?So it’s a recurring issue?