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An interesting factory delivery day

Discussion in 'Model S: Ordering, Production, Delivery' started by Rowlock, Jun 16, 2013.

  1. Rowlock

    Rowlock Member

    Joined:
    Apr 26, 2013
    Messages:
    47
    Location:
    Sunnyvale, CA
    The Car


    • VIN P12686
    • 85 kWh Performance Plus
    • Metallic Grey
    • Body color roof
    • Grey 21" turbines with Pilot Sports
    • Black leather w/ red pipes
    • Piano black interior
    • Tech package
    • Sound package
    • Twin chargers
    • Carbon spoiler (mine turned out to be the matt one, looks great in my opinion)
    • Parcel shelf (living life on the edge)

    The Tour

    After test driving, ordering and finalizing my configuration all on the same day, April 26th, the delivery date finally rolled around - Thursday June 13th. The day was booked off work, and 11am saw my party arrive at the Fremont delivery center. There were three of us in total, but one of my guests had to depart after the tour finished to pick up a friend from the airport. That worked out OK, as it meant we weren't left arguing over who was going to ride with me, and who would drive the ICE back home. :biggrin:

    The tour was extremely interesting. Can't go into too many details thanks to the NDA, but we got to see all sorts of machines in action and the cars in various states of assembly, from bare parts all the way up to the finished cars being charged and tested on the indoor test track. There were several other parties in attendance, I'd say about 12 people in total. The place really is huge in scale. If you can come to the factory for collection, I wholeheartedly recommend taking the opportunity.

    Delivery

    A little bit more than an hour later, we all reconvened in the delivery center. It turned out that I was actually the only person taking a delivery in that time slot. All the others were existing owners visiting for a tour that they hadn't been able to take previously. Paperwork was a breeze. One part of the ownership experience I already love is the lack of nonsense one always has to endure at a normal dealership. No hard sell, no sitting around for three hours while a salesman disappears into "the back office" to let you stew over warranty decisions. Just an efficient sale, and helpful people.

    Two of the three delivery bays were packed with pairs of charging cars for collection later in the day, and mine was waiting in the end bay by itself.

    It was here that the first big hiccup of the day presented itself.

    A minor glitch

    Instead of the grey 21s I had ordered, and which were shown on the paperwork, the car was wearing the silver 21s. It didn't look bad, but obviously it wasn't quite what I wanted, so the delivery specialist and I checked the paperwork a second time and then set about seeing what could be done.

    Phone calls were made, and luckily the service center around the corner discovered that they had some grey wheels in stock with the right tires already fitted. So I carried on with the walk through, and once we were done, one of the service guys drove us around to the opposite northern end of the (enormous) campus where the service center is located. Things were fairly busy, with all the bays filled and several cars waiting to be looked at. Nevertheless, the staff were kind enough to slot my car up 2nd in line, since only a few customers were actually waiting with their vehicles and the wheel swap shouldn't take very long.

    That's when hiccup number two happened. The only spare set of grey wheels in the shop included one wheel with a pretty long scratch down one of the "turbine blades". This was only spotted after it was fitted to the car, which was understandable, since it was more of a clear coat defect and hadn't gone all the way through the paint. Still kinda ugly though if you noticed it. Fortunately the gentleman from the service department who had been helping me out (Brian) agreed, and eventually I left with an order in progress to come get a fresh new wheel as soon as another one came in stock. My daily commute actually passes right by the factory on the way up 880 and across Mission Blvd to 680, so I can drop in whenever it comes and do the swap easily enough.

    Getting her home

    The drive home to Sunnyvale was great, even better than I expected. Since the P+ hadn't started coming off production in any volume when I made the test drive, I only rode in a regular Performance car. Still hugely impressive, but the P+ is even better. More skilled wordsmiths than I have already gushed about the experience of driving your own Model S for the first time, so I won't harp on too much. Suffice it to say they're right. This thing is the future in every way. Fun, comfort, confidence, pure visceral power... I don't ever want to have to buy another ICE car again. Period.

    My remaining guest and I stopped off in Milpitas for a late lunch, and I ended up letting her drive the final leg home down 237 to Sunnyvale. It's very interesting to see things from the passenger seat. She was understandably quite careful with the car but we had a couple of opportunities to properly stretch its legs on the freeway. I can understand now why the people on the right side of the car seem to have as much of a Tesla grin as the people in the left seat. :biggrin: Getting shoved back at warp speed when someone else has the helm (if you'll pardon an appropriate Star Trek comparison) is a hell of a rush.

    In the words of my copilot, while she drove:

    Overall a really interesting day, and the bumps in the road were all dealt with extremely well, under the circumstances. A few glitches are totally understandable I think at this stage, and having them taken care of quickly and easily is really all I could ask. Tesla and the employees have, so far, come through on that front with aplomb.

    An unexpected bonus

    One very welcome and unexpected difference from the test drive car lies in the accelerator and brake pedals. In the test drive car, they were placed quite close together and the same distance forward from the rear of the foot well. I wasn't a huge fan of this placement, since (as others have noted) it was very easy to accidentally hit both pedals at once. In my car as delivered, however, they are still quite close together but the brake is significantly further towards the driver than the accelerator. This is more like the placement I'm used to driving in other cars, and totally solved the problem. I don't have to adjust or re-learn at all. Not sure whether this is a recent change in general, or only applies to the Perf Plus, but for me it's a tiny but extremely welcome improvement.

    Pictures:

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    Snug in the delivery bay. Wait a minute, those wheels don't look right!

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    One proud owner (in need of a haircut).

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    My copilot for the day.

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    The Tesla Grin in full effect. :biggrin:

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    Passengers are affected too!

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    Terrible lighting, but here's the completed look with the right wheels. Better pics soon, I think.

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    A look at the greatly improved pedal positioning, so you can see the rearward accelerator offset.​
     
  2. JerryNycom

    JerryNycom Member

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    Location:
    New York
    Congrats! Looks Awesome! Looking forward to more pics.....
     
  3. DrComputer

    DrComputer Member

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    Jan 29, 2009
    Messages:
    893
    Location:
    Sherman Oaks, CA
    I've just e-mailed the LA service center to see if they have a retrofit fix for the pedal placement problem as this has irked me since taking delivery of my car in October. We'll see what they say.
     
  4. purplewalt

    purplewalt Active Member

    Joined:
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    Location:
    Dallas, Texas
    Congratulations!
    Would love to see more pics, maybe of the rear, CF spoiler and wheels?
     
  5. JohnQ

    JohnQ Active Member

    Joined:
    Jan 1, 2012
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    Location:
    Redding, CT
    Congratulations on the new arrival. Just a note that I have a similar pedal offset on an S85 VIN 8xxx so they've been doing that at least since April.
     
  6. mrbry

    mrbry Member

    Joined:
    Dec 13, 2012
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    73
    Location:
    Los Angeles, CA
    My pedal placement has an offset and was delivered late last year. So I feel like they've been doing it for a while.
     
  7. Rowlock

    Rowlock Member

    Joined:
    Apr 26, 2013
    Messages:
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    Location:
    Sunnyvale, CA
    Thanks for the feedback, all. I guess the pedal alignment is not so new - just hadn't ever seen it mentioned in any of the threads where people were having issues.

    A couple other observations...

    Key fob attachment

    The delivery guy at the factory had a baggie full of the little keychain things that people are suggesting from Amazon. He fitted one to each of the two key fobs for me, before handing them over. Problem solved.

    photo.JPG
    Key chain doohickey.


    Bluetooth

    On my test drive, bluetooth pairing worked OK, but playing music suffered from fairly frequent audio dropouts and moments of silence. I'd say it happened six or eight times during the 45 minutes I was behind the wheel, to varying degrees of severity.

    I don't want to jinx anything, but so far with iOS 6.1.4 and the 4.5 car firmware, I have had no trouble at all with bluetooth pairing on my iPhone 5. Hooks up every time when I sit in the car, no audio dropouts from music or podcasts. I am terrified that it'll start misbehaving as soon as I post this, but so far so good... Fingers crossed.


    Suspension stability

    Stays arrow-straight under full acceleration and regen. No shimmy or float whatsoever. Either I got lucky, or the Perf Plus pack fixes that issue completely. Feels like it's on rails. More specifically, it feels like it's on one of those mag-launch roller coaster tracks. :D


    Slacker radio

    Everyone I've demoed for so far has gotten a kick out of being asked "name a song, any song" and then telling the car to play that song through voice recognition. Presto - there it is coming out of the radio. Not a feature I use all the time in my own driving, but a fun party trick. :)
     
  8. brianman

    brianman Burrito Founder

    Joined:
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    15,487
    @Rowlock - I thought they frowned on tow hitches for the Model S, especially carrying such a large load. (Referring to your image.)
     
  9. Rowlock

    Rowlock Member

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    Location:
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    Haha! I know I really shouldn't tow with it, but having so much torque available, who can resist? :D
     
  10. MikeK

    MikeK R#129, TSLA shareholder

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    When did they start requiring an NDA for the tour? I certainly didn't have to sign one.
     
  11. Blurry_Eyed

    Blurry_Eyed MS Sig #267, MX Sig # 761

    Joined:
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    Not sure exactly when the started it, but I had to 'Sign' (It was electronic) an NDA for a tour about two weeks ago.
     
  12. Rowlock

    Rowlock Member

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    Location:
    Sunnyvale, CA
    Exactly. It's an electronic thing on a terminal, you have to scroll through and sign before they print your visitor sticker. No idea when it started.
     
  13. stevezzzz

    stevezzzz R;SigS;P85D;SigX

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    Me, too! I'll look forward to hearing what you learn.

    Thanks to the OP for his descriptive post. Hope you get your new wheel soon.
     
  14. dsm363

    dsm363 Roadster + Sig Model S

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    Las Vegas, NV
    Great post. Thanks. Could you retake the picture of the pedal more from above with your foot out of the way? That way we can compare how it looks compared to the older version. Thanks!
    I haven't had any problems with the old setup but if they retrofit for free might be worth it.
     
  15. MikeK

    MikeK R#129, TSLA shareholder

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    Huh. I suppose it makes some sense, since they can't really control who comes on the tour as a guest or whatnot.
     
  16. Rowlock

    Rowlock Member

    Joined:
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    Location:
    Sunnyvale, CA
    Yes, I can do that. Will try to remember today before I drive home. Will see if I can get one from the side as well. Watch this space.
     
  17. Rowlock

    Rowlock Member

    Joined:
    Apr 26, 2013
    Messages:
    47
    Location:
    Sunnyvale, CA
    Sorry this took so long. Having trouble getting a good angle, but here are some of the results. Hope it's helpful...

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    - - - Updated - - -

    Still haven't had a chance to take any pictures in good lighting conditions, but here are a few more...

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    Freshly sponge-bathed.

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    Snug in the stable. Really not a whole lot of space in there - the nice back-up camera is invaluable.

    Here's a nice little detail. When I first swapped to the grey wheels the service department didn't have any of the little black plastic lug nut covers. They gave me a pack when the final wheel arrived, but frankly, I think it looks great with the regular silver nuts visible. So I'm going to leave it that way.

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    Silver nuts and a silver T.

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    Up close in the sunlight.

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    And more sun.​
     

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