Anyone buy a preowned S or X and have Free Supercharging limited to 400kWh?

[jessesingh]

I just bought a 2017 Model S that had free supercharging installed as an option. I even called Tesla to run the VIN and verify it had free lifetime supercharging. Then, when the car got transferred to my account, it showed on my Tesla account that I was only allowed 400 kWh per year, or about 1,000 miles. Has this happened to anyone else? I know others who have bought used (not even CPO) Teslas and retained the free supercharging. As soon as this vehicle was added to my account, the benefit was changed. I'm livid.

 

[AMPd]

Yeah some of those cars received free supercharging for the original owner only.
Once the car is sold free supercharging goes away.

 

[MP3Mike]

I even called Tesla to run the VIN and verify it had free lifetime supercharging. Then, when the car got transferred to my account, it showed on my Tesla account that I was only allowed 400 kWh per year, or about 1,000 miles.

Well that is "free lifetime Supercharging", just not free unlimited lifetime Supercharging.

From their FAQ:

My Tesla includes 400kWh of credits annually—how do those work?
Certain Model S and X vehicles ordered before November 2, 2018 include annual Supercharger credits of 400kWh, or roughly 1,000 miles

 

[commasign]

Yeah, the transferable free unlimited supercharging was only on cars ordered before January 15, 2017.

 

[Tes La Ferrari]

I just bought a 2017 Model S that had free supercharging installed as an option. I even called Tesla to run the VIN and verify it had free lifetime supercharging. Then, when the car got transferred to my account, it showed on my Tesla account that I was only allowed 400 kWh per year, or about 1,000 miles. Has this happened to anyone else? I know others who have bought used (not even CPO) Teslas and retained the free supercharging. As soon as this vehicle was added to my account, the benefit was changed. I'm livid.

I’m surprised that you still get 400kw / year for free on a used car purchase.

Did you buy it from Tesla CPO ?

 

[dethman]

Yeah 2017s usually will not have free Supercharging transferred to the 2nd owner.

 

[BigNick]

There are probably plenty of owners willing to sell/trade/barter their FUSC to another owner but I don't think Tesla allows it.

I'd sell it back to Tesla for a new set of four of these (even without the tires).

I only Supercharge once a month, if that.