Sorry for everyone waiting, I will say I cant wait for the Tucson location to start doing delivery's.
Got to Raintree 5 minutes before my scheduled time. walk in and they have a QR code you scan and enter you reason for being there. about 10 minutes later I get a call and it tells me what stall the care is in. Go to the car. See a scratch near the wheel, down low. I call the number they say to call if there are issues. no one answers. I walk into the service shop and ask one of the guys to find me a delivery specialist. about 10 minutes later he comes over and says we can reject the car based off the scratch or accept it. We havent see the inside yet as you have to accept delivery before they give you App access to get into the car. I said I dont want to accept delivery until we see the inside. The DS said this is the only way to get inside now. Its completely hands off and he "isnt supposed to spend time with us". We accept delivery. The inside had some stitching that was misaligned and we found another scratch on the rear quarter panel. Some guy was taking delivery of his MS Plaid, awesome car, and his DS came to us to see how it was going. We spoke about the scratches and the stitching. We took pictures and set a service appointment. The DS who spoke to us said they are delivering about 200 cars a day. We were there at 3PM and only saw 3 others taking delivery. This we wont speak to you onsite is just terrible. the car minus the scratch's and stitching is in great shape. Including the laundry hooks that work.