Yeah, I've heard similar from SA's.
One thing of interest for anyone using Smart Salary, They told me that they can get me a Chargefox card which would be billed direct to them for $5 a month.... I questioned if he meant $5 one off fee (which is what chargefox charge), he reckons it's $5/month through Smart Salary....
Dunno if he's wrong (he's been wrong a few times so far) would be good if you can get one through them and avoid having to claim charging should you use a chargefox site, but no way I'm paying $5 a month for something I won't use more than once a year, if that.