I'm scheduled for a delivery this Sunday Sept 23rd. I think.
A call came (to voice mail) this afternoon from Sophie. Here's my transcript of the message:
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Hi This is Sophie at Tesla.
We may call you back confirming final delivery checklist.
We have you coming in Sept 23rd for delivery at Fremont.
A team member might reach out to you later today or tomorrow to make sure we have all our ducks in a row and to answer any of your questions.
Your Inside Delivery Advisor is Rafael. It looks like he sent a text to you. He may have tried to send you an email. Looks like an email and text was sent. Please reach out to Rafael if you have any questions.
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Now... Rafael.... two weeks back on Sept 6th sent me a text telling me two things.
1. That he is my delivery advisor. (guess he got that right!)
2. That my car (stated the correct RN) is ready to be picked up on Saturday, Sept 8th. Wrong. This was the notorious "delivery experience" weekend, and clearly my car was not there... nor even built yet.
The next day, on Sept 7th, a day before the "delivery experience", a scheduler called me to say that Sept 23rd was my delivery date. She could tell me nothing else. She informed me that her job was to schedule, and I'd have to talk to my Delivery Advisor for any details (you know... like having the wrong delivery date). How does my Delivery Advisor not know when my car will be delivered?
Regardless, I replied to Rafael's text back two weeks ago when it came in, and to his email address and called his phone number. Two weeks later, I've gotten no reply to any of those, and now I'm supposed to "reach out to him" two days before my delivery. How do I get a new DA???
Maddening. We've scheduled our lives around this delivery date and time. Long drive in BA traffic. Both of us need to be there. And they can't even give me a human to talk to?
There remains no VIN. 3-5 days before delivery? I think we're there.