When I got to the ski resort this morning, I placed my windshield wipers in service mode so I could raise the riper arms. However when tried to raise them they wouldn't budge past a couple of inches off the windshield, so I exercised a little more force. In doing so, I heard a loud metallic pop and thought I broke something. However it seems that I am left with a spring and a hook in my hands, so I'm hoping it's not broken. Has as anyone seen this before, and if so, do you have any tips on how to reattach it?