So I called this number, and was promptly told that I need to call the main DMV number and ask to be transferred to the "Special Processing Unit". Of course, to get hold of someone at DMV to request a transfer is a project in itself
So I found the number for the DMV Special Processing Unit - it is
916-657-8035. The folks there were super helpful. We quickly determined that my stickers were mailed out around July 19, and that they are probably lost by now given that I still haven't received them :crying:. So I was asked to submit the application again, but this time asking for replacement decals. The good news is that I was told that they are taking only 1.5 weeks to process applications as they get them. Keeping my fingers crossed.