Mine was terribly misaligned as well when I picked up in late December 2019 and I made a big stink about it, though the delivery folks couldn't even pretend to care less if they tried. I pretty much got the "do you want the car now or get back in the ordering queue?" shrug.
I made a mobile service appointment on the same day as delivery, and when mobile service arrived about a week later, the tech replaced the whole charge port unit in about 10-15 minutes, which solved the issue. The experience with the tech was infinitely better than the delivery experience.