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bnsfengineer
Active Member
flashflooder
Member
Mine is the same. VIN 25xxx. Noticed at delivery and created a service ticket. Tesla Mobile tech just replaced the port door but it did not fix the issue. He said he will escalate and research further.
There is no way it's "within spec". Play them the video where Musk boasts about tolerances etc. Yes, it's not a huge deal, but you cannot unsee it once you see it and they need to fix it. It is NOT the same for all Model 3's, I've seen plenty with perfect alignment. It is obviously a bigger issue with inconsistent charge port install that does not allow the door to close fully. Evidenced by the comment above that charging port replacement introduced the issue.
They do have bigger fish to fry now and I'm willing to wait for the fix, even several months. But don't tell me it's within spec.
There is no way it's "within spec". Play them the video where Musk boasts about tolerances etc. Yes, it's not a huge deal, but you cannot unsee it once you see it and they need to fix it. It is NOT the same for all Model 3's, I've seen plenty with perfect alignment. It is obviously a bigger issue with inconsistent charge port install that does not allow the door to close fully. Evidenced by the comment above that charging port replacement introduced the issue.
They do have bigger fish to fry now and I'm willing to wait for the fix, even several months. But don't tell me it's within spec.
theredviper
Member
My friend and I both took delivery on the same day about 10 days ago. His is perfectly flush, mine is not. I plan on making a SC appointment, but it's frustrating. We are both 27xxx VINs (pretty sure).
TT97
Active Member
Mine is not flush. Car is currently at the SC for a different issue and brought up the charge door issue - will see if anything happens.
Ludalicious
Active Member
Zaphod
Galaxy President (former)
It just boils down to dumb design on Tesla's part. Having a single offset pivot arm in an assembly mostly made in plastic is going to be pain to hold tight tolerances and not get out of shape over time. Of course Tesla just made the design, I'm sure someone else is actually manufacturing it.
I don't understand why a secondary arm couldn't have been added at the rear to keep the door from being so flimsy and have better chance of tighter tolerances and hold up over time. I can see the charge port door being an annoying nagging problem in the future.
I don't understand why a secondary arm couldn't have been added at the rear to keep the door from being so flimsy and have better chance of tighter tolerances and hold up over time. I can see the charge port door being an annoying nagging problem in the future.
Exact same happened to me. Keep complaining because they ended up adjusting the whole tail-light to fix it.
It helps if u have an X or an S to escalate the issue.
TT97
Active Member
Picked up the car from SC:
"Removed and replaced charge port and cover. Verified proper fitment and operation. Charge port door is now operating as designed."
It's somewhat better but still not 100% flush. The technician basically said it's a known issue.
The charge door is really simple on the S. It seems that Tesla went out of its way to simplify as much as possible on the 3 vs the S but for some reason made the charge door more complicated.
Had my charge port door replaced by a ranger a few weeks ago, and now I have this issue. My old charge port door was perfectly lush, and now it sticks out on the bottom
Will have to mention it at my next service center visit.
Will have to mention it at my next service center visit.
Got mine back from the SC yesterday. At first they brushed off my complaint about the charge port door ("they are all like that!") , but in the end it looks like they got it MUCH better. I am happier now.
What do you guys think about my charge port door? Does it stick out too much? I think it didn't use to stick out as much. But the left brake light was sticking out toward the back, so I got that fixed at a service center. I think they screwed left brake light in further, so probably as a result, the charge port door isn't flush w/the left brake light.
This is the right side, which is flush:
This is the right side, which is flush:
Mine is like yours. I am going to take it to the SC at some point and see if they can at least get it a little more flush.
Well I mean they could have just used the same, simpler charge port door design on the S/X instead of designing a more complicated and less easy to fit charge port door on the 3. So it's not like this was some intractable problem that not even the great minds at Tesla could solve. It was solved. The S/X already had perfectly acceptable charge port doors.
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