Charge Port not Opening on Cable Button Press

[aija SigX 649]

Can't seem to get my cable button press to automagically open the charge port. Worked fine with the loaner MX 90D last week. Not sure if SigX was built with all the fixins for this to work once the SW upgrade made it available. Apologies if this was covered back when SW feature was pushed out ..been off the forum for some time.

 

[chloedog]

On my non-sig X, my button press only works if I unlock the doors using the key fob first and the charging cable is very close to the charge port.

On my model s the key fob only had to be in my pocket and I could press the button from like 6 feet away and it would still open the charge port.

 

[MorrisonHiker]

You should also be able to open the charge port by just pushing on it lightly.

 

[ohmman]

The charge port door is very sketchy on the X. I use the "hold the fob trunk button for 3 seconds" to open it most days.

 

[Commuter]

The charge port door is very sketchy on the X. I use the "hold the fob trunk button for 3 seconds" to open it most days.

Just curious as to why this would be a good feature anyway. I am probably missing something here, but isn't it easier to press the leading edge of the charge port door to open it? That certainly seems easier and faster than holding the fob trunk button for 3 seconds. I recognize that there may be situations that opening the charge port from the cable might be the better option, but I haven't experienced any.

 

[ohmman]

Just curious as to why this would be a good feature anyway. I am probably missing something here, but isn't it easier to press the leading edge of the charge port door to open it?

The reason I do it is because my X doesn't automatically (proximity) unlock when I'm at the rear of it. In order to press-to-open, I need to first double tap the top of the fob to unlock the car, then press the charge port door. Holding the trunk button accomplishes all of that in one move.

 

[Commuter]

The reason I do it is because my X doesn't automatically (proximity) unlock when I'm at the rear of it. In order to press-to-open, I need to first double tap the top of the fob to unlock the car, then press the charge port door. Holding the trunk button accomplishes all of that in one move.

Makes sense. I didn't realize that the button on the cable can open the charge port door even when the vehicle is locked. I usually have the key with me and the car always opens when I am at the rear of it, but there are ocassions when I do not have the key and this will come in handy. Glad I asked -- figured I was missing something.

 

[swesson]

I've noticed that if I hold the cable to the rear of the port opening, it opens with the cable button press. If I hold it even or in front of the port, it does not open with a cable button press.

 

[aija SigX 649]

Thanks for the input gang. I'll try your suggestions this eve and report back.

 

[andrewket]

The charge port on our X does not open with the button on the HPWC. I thought this was normal on the X. I usually push on the charge port door to get it to open. I've also now become accustomed to doing the same on our S.

To confirm, several of you are still using the button on the HPWC?

 

[aija SigX 649]

You should also be able to open the charge port by just pushing on it lightly.

Yes, this is what I do now, but it requires the car to be unlocked first and I don't always have the on me.

 

[aija SigX 649]

The charge port on our X does not open with the button on the HPWC. I thought this was normal on the X. I usually push on the charge port door to get it to open. I've also now become accustomed to doing the same on our S.

To confirm, several of you are still using the button on the HPWC?

Right. I used the button successfully on the loaner X 90D last week. It does not seem to work on my SigX P90D. Trying to understand if this is a Signature HW version issue in general or a problem with my car. It appears that both Xs had the latest SW which enabled this feature in the last month or so.

 

[Roentgen]

I only had the button press work for me once, and I was ecstatic. I have since been unable to replicate my past success.

 

[andrewket]

Right. I used the button successfully on the loaner X 90D last week. It does not seem to work on my SigX P90D. Trying to understand if this is a Signature HW version issue in general or a problem with my car. It appears that both Xs had the latest SW which enabled this feature in the last month or so.

Interesting. My X is a very early build (Founder #53, 12/2015) as well. Maybe Tesla didn't have the receiver part ready and decided it wasn't mandatory? Truth be told I don't mind it. If both the X and the S operated this way I'd be opening the ports on both cards accidentally all the time.

 

[electricity]

Cant open my charge port door on my X with the cable either

 

[Redmiata98]

My Founders 61 does not work with the button press. I usually hit the touchscreen before I get out or just push the port door if I am outside the car.

 

[ohmman]

If both the X and the S operated this way I'd be opening the ports on both cards accidentally all the time.

This is the other reason I don't use the button. Often, I unplug from the S, close the charge port door, and move the cable to the X. If I hit the button, the S port opens from across the garage. By the way, it frequently will not open if I press the button right near the port. Of course.

 

[jerry33]

Seems to happen more in hot weather.

 

[aija SigX 649]

No luck getting it to work on my SigX (worked perfectly on the loaner X 90D) - so I'm fairly convinced that initial builds did not have the required HW installed.

I don't have another Tesla (yet), but I do see why having it work could be problematic.

Incidentally (slightly off topic) - I walked out of Trader Joe's yesterday holding several bags, looked over at my car about about 40 yards away from the building, and the front door was swung wide open! I wonder if I pocket-pressed the top of the fob inadvertently while paying at the register or pulled the bags out of the cart and against my leg. I'll need to try it at that distance to make sure it's even possible. Guess I need to be more careful with the fob or just turn the love/hate door-auto-open feature off again

 

[aesculus]

The reason I do it is because my X doesn't automatically (proximity) unlock when I'm at the rear of it.

Is that by your choice or is your car supposed to and it does not?

I have the new WC and auto unlock 'on proximity' and my charge port will open with the button press on the cable when I have it next to the port.