In need of support and advice.
My delivery was scheduled for today at 6pm from Charlotte.
Last night, Brandon from the local Charlotte office called with bad news. My Tesla arrived yesterday but got into an accident on the lot, with extensive damage to the front and passanger side. It needs to go to the body shop but he's afraid it can't be fixed (didn't give specifics. I assume because of availability of parts). He's recommending I get matched with another car and thinks he can find one at a hub (Alabama or Georgia). He also doesn't have ETA on any of this.
Whats sad is he said "I've never seen this configuration before"... White on white, EAP, Aero, AWD.
I'm so bummed. This is would have been my third delivery attempt.
I know it's just "stuff", and stuff can be replaced, but I'm having serious remorse.
When he calls me with the plan (I presume today), What should I do or ask for? I'm seriously thinking of canceling everything and asking for all funds back (it's been paid in full). Pretty sure I can put $62k to better work for me. Or, what can they do to compensate me for time and money? Car payments are coming without a car. Can they throw in stuff? Like free supercharging, Full self drive (already paid for EAP), free upgrade to the performance model without the performance package, straight up cash?
I need ideas and suggestions. Help!