I've been lurking on this forum for quite some time and thought that it was time that I'd participate in the discussion. :smile: Over the past few months I have seen various forum "regulars" saying that they had contacted their Tesla rep for this and that. How do I know how to contact "my rep"? I've done all my paperwork online and never received any indication as to who my rep was nor how to contact them. I have a few questions about my reservation (P2420) and wanted to ask someone at Tesla who might be able to help. The only email address that I have is the one that came on my "Time to Build" email ([email protected] As you all would probably guess, that email is an information black hole. I haven't received any response from my inquiry (going on 2 weeks now). Should I contact someone else? I was tempted to mail [email protected], but wanted to ask you all first. Thanks P.J.