I had Tesla solar panels installed at my house. After city inspection Tesla technician turned the solar switch on because I had solar permit for an earlier system that is running. He said it is ok.
In the tesla energy app I am noticing the numbers and graphs don’t make sense. The grid graph shows I am exporting energy at night and importing during the day. I am noticing the figures also don’t make sense in terms of how much my house is consuming e they, it actually went up.
I checked my usage at SDGE and noticed that it the same as before.
My questions are:
1. Could the solar system connections to house and grid have been reversed?
2. Are the data reliable of Tesla before PTO has been received?
3. Does Tesla energy have remote control over where this solar energy generated to being sent and they are actually sending it to ground until PTO is received?
I attached couple graphs. The home usage energy does not seem right since according to SDGE app I only imported 10KWh
I reached out to customer support and they said I should turn it off, they refuse to troubleshoot till PTO is received
In the tesla energy app I am noticing the numbers and graphs don’t make sense. The grid graph shows I am exporting energy at night and importing during the day. I am noticing the figures also don’t make sense in terms of how much my house is consuming e they, it actually went up.
I checked my usage at SDGE and noticed that it the same as before.
My questions are:
1. Could the solar system connections to house and grid have been reversed?
2. Are the data reliable of Tesla before PTO has been received?
3. Does Tesla energy have remote control over where this solar energy generated to being sent and they are actually sending it to ground until PTO is received?
I attached couple graphs. The home usage energy does not seem right since according to SDGE app I only imported 10KWh
I reached out to customer support and they said I should turn it off, they refuse to troubleshoot till PTO is received