CPO Model S January Timeline

[coolguy08]

For those who have taken delivery of a CPO, do they send you a survey after the experience? I sure hope so.

 

[pinik5]

Got this message from my Sales Advisor after pestering her with news update on my car status:
"The vehicle will be back from the body shop on the 12th so next week we should have a delivery window"
Fingers crossed to hear positive news for a delivery date.

 

[bradjt9504]

For those who have taken delivery of a CPO, do they send you a survey after the experience? I sure hope so.

Yes they do, they should send you an email with a link to a survey shortly after delivery.

 

[coolguy08]

Well gentlemen, heres to another week of waiting! Not much confidence that these guys will be able to beat a 6 week timeline.

 

[wilhelre]

I got a notice that my car ordered on 1/15 has been completed and a truck ordered for shipment to Cincinnati. They are expecting arrival into Cincinnati on 2/24. I assume it will be couple days after that for the delivery.

Ryan

 

[coolguy08]

Good news for today, car is officially done with CPO process, shipping from SLC to Tempe, AZ to arrive Monday 2/19 with tentative deliver on Wednesday 2/21 so nearly right at the 6 week mark. Now I just have to hope there are no problems with final inspection.

 

[ElementPowder]

I just sent a email to my delivery guy to see whats up, My car was going to be at the SC on the 8th and haven't heard a word from anyone,

 

[wilhelre]

I was advised today that my car is on a truck now with arrival to the SC on Saturday. Delivery is scheduled for Tuesday. That will be 36 days from order to delivery. There are 3 items listed on the inspection form that are listed as "due bill" due to parts being back ordered. I am glad they went ahead and now will just have to go back at some point to get them installed, with the chance of a fun loaner.

 

[ElementPowder]

I talked to the DS today, I am taking delivery on Thursday at noon

 

[aromasca]

Took delivery today; Car isn't perfect but overall great shape for a 42k miles car.
Some issues noted:

• One piece of trim behind the rear driver side window is not sitting too flush.
• Minor rock chips, nothing significant, only one wheel had about 3 chips others seemed nearly perfect.
• Fog light was scratched, asked to be added to Due bill.
• At highway noise there seems to be some rattling coming from the driver side dashboard, Have an appointment this Friday to drive with a tech and show them the noise.
• They did not install the 4G LTE upgrade that I asked them to do, however now that I am using 3G, not sure how much I want it anymore.. will drive it a little and decide.
• Tires have a few thousand miles left in them, not more than that, was kind of hoping to have new tires.
• Some squeaking from windows / handles when the doors are shut.. I am not sure how common that is.

The car itself is amazing, drives like a bullet and I got the sense from Tesla that they will fix anything that is not meeting my satisfaction.

 

[king_rubin]

I had an appointment for today to pick up my car. Was told last night that there is a problem even though it passed inspection weeks ago. Now with my work schedule, I won’t be able to pick up my car until Sunday.


This whole process is eroding my excitement.

 

[wilhelre]

I had an appointment for today to pick up my car. Was told last night that there is a problem even though it passed inspection weeks ago. Now with my work schedule, I won’t be able to pick up my car until Sunday.


This whole process is eroding my excitement.

What did they indicate was the issue?

 

[wilhelre]

For those of you that already got your vehicle and had delivery charges. Were these listed on your MVPA or did they come up separately?

 

[RBeck79]

For those of you that already got your vehicle and had delivery charges. Were these listed on your MVPA or did they come up separately?

Wilhelre - I have not taken delivery of my car but do have the final MVPA. It does list the Transportation Fee of 2K (CA to Ohio).

 

[aromasca]

For those of you that already got your vehicle and had delivery charges. Were these listed on your MVPA or did they come up separately?

I don't have the doc in front of me but when I look at my tesla account, the vehicle price that was the agreed sales seems to have been increased by the amount of the delivery fee of $1k.

 

[wilhelre]

Wilhelre - I have not taken delivery of my car but do have the final MVPA. It does list the Transportation Fee of 2K (CA to Ohio).

I am going to keep my fingers crossed... I am hoping it was due to the change of location it made things disappear...

 

[Doanster1]

Took delivery today; Car isn't perfect but overall great shape for a 42k miles car.
Some issues noted:

• One piece of trim behind the rear driver side window is not sitting too flush.
• Minor rock chips, nothing significant, only one wheel had about 3 chips others seemed nearly perfect.
• Fog light was scratched, asked to be added to Due bill.
• At highway noise there seems to be some rattling coming from the driver side dashboard, Have an appointment this Friday to drive with a tech and show them the noise.
• They did not install the 4G LTE upgrade that I asked them to do, however now that I am using 3G, not sure how much I want it anymore.. will drive it a little and decide.
• Tires have a few thousand miles left in them, not more than that, was kind of hoping to have new tires.
• Some squeaking from windows / handles when the doors are shut.. I am not sure how common that is.

The car itself is amazing, drives like a bullet and I got the sense from Tesla that they will fix anything that is not meeting my satisfaction.

New to the forum. Am intently monitoring the various websites in search of a P85(D) CPO car. Actually missed two great lease returns this week by minutes. Hit “Submit” on the $1K deposit only to get an error message. Refreshed the page and the car disappeared. No matter, another suitable one will come soon I’m sure.
I’m very interested in seeing others report out on condition of the car at delivery like you have @aromasca. Condition of the paint and seats are my top concerns. Also, what will they agree to fix from your punch list? Thanks I’m advance! Looking forward to being an MS owner.

 

[eyedrop]

Whatever you do, stay patient in finding and receiving the car. Expect delays and problems upon delivery. Tesla almost always comes through with customer concerns. You just have to give them lots of time and forgive their lack of communication. Dont be in a rush.

 

[wilhelre]

Welcome to the club. The one thing I was told by the DS is that all CPOs get new tires as my inspection check list noted 9mm of tread which would be brand new. He said all cars get them...which I don't believe to be true but was his word.

 

[blueskymegs]

I put a deposit down on a 2013 MS on 01/25. Have been doing additional research online regarding the CPO process and am now terrified. Has anyone walked away from a CPO delivery after seeing their vehicle in less than acceptable condition? I've been experiencing the same lack of communication and follow through from my rep.