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CPO Ordering - Website or SC?

Discussion in 'Model S: Ordering, Production, Delivery' started by Buster1, Jun 17, 2017.

  1. Buster1

    Buster1 Member

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    How did you order your CPO Tesla? Drop a deposit with a mouse click, or go to a Service Center and do it face to face?

    Any benefits or drawbacks to either method?

    Additionally, if I decide I want to save the transportation fees and get the car myself, and road trip it home...how do I coordinate that? I'm in Vegas, say the car I find is in LA.

    Thank you!
     
    • Helpful x 1
  2. kev1n

    kev1n Member

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    even if you walk in, they still do it online. if you see a good deal, i would go with online before the deal is gone.
     
  3. Jsilva

    Jsilva Member

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    Online, the better deals go so fast you won't have time to go in.

    My DS said pick up is only possible in certain locals where local regs allow it.
     
  4. Danteslsa

    Danteslsa Member

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    I asked at the sales/service center in Austin about cpo.. got a huge push back that I should consider new talking tax credit and other reasons.. figured they aren't compensated for cpo sales at all. Do it online as they have no more info then you do and process is the same
     
  5. MorrisonHiker

    MorrisonHiker S 90D 2017.28 c528869

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    While this probably isn't the case in Las Vegas, another thing for some buyers to consider is that many of the service centers are only just for that, service. Many locations have nothing to do with sales. Also in some states you still can't buy if you go to their galleries as they aren't allowed to sell them to you. The website can be used from anywhere you have an internet connection and is the same site they will use in the store. If you sign up for email notifications on a site such as TeslaInventory.com, you can receive free email notifications within minutes of a car being listed and buy it online immediately. A couple weeks ago, some cars were listed for less than $34000. They didn't last long.
     
  6. Buster1

    Buster1 Member

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    Thanks guys, that's great advice. It seems 'weird' to purchase a car online. I've never don't that before! But in this case, as we get ready to pull the trigger in a few months, going online seems like the best option. Thanks for the help.

    I've been following the 'CPO Timeline' threads. So it seems that after you click and deposit $1k, an agent of some sort, somewhere contacts you? I suppose then one can work out some of the finer details with that person, trade in, financing, etc? How does that fit into this new puzzle (for me)?

    Again, thanks!
     
  7. CLLACAB

    CLLACAB Member

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    Cars can be delivered in LA, so I'm not sure why you would not be able to pick it up there. There are many service centers and galleries in the area.
     
  8. TSLA_maybe

    TSLA_maybe Member

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    I did mine online as I'm one of those that likes paper trails. Basically, it's:

    1) Select your car, click and deposit $1k
    2) Receive a "Thank You" email (almost instantly)
    3) Shortly thereafter receive a Congratulations email from CPO advisor with Delivery Specialist cc'd. Either one of these will work on those details. YMMV.
    4) Wait, Wait, Wait.

    If financing, wait until you get a firm delivery date so as not to have another credit pull as the delivery date is a moving target. Could be early surprise as well.

    Good luck.
     
  9. jankratochvil

    jankratochvil Member

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    I have repeatedly heard/read about some "hidden CPOs" which are not listed on Tesla web but that are available for offers by Tesla staff. Also ev-cpo.com provides some paid:
    • Access to 'Hidden' CPO cars -- cars available for sale but not currently listed on the CPO site. (Experimental! Use at your own risk!)
     
  10. s00nr1

    s00nr1 Member

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    I can attest to this as my 2013 P85 CPO required working directly with the advisor over the phone (was not listed on the web).

     
  11. HankLloydRight

    HankLloydRight Fluxing

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    These 'hidden' cars come and go based on the whim of the Tesla Remarking group. Currently, they are not hiding any cars they have previously listed, so as of now, there are no "hidden" cars that I have access to.

    That said, the sales advisors always have access to many more cars that are never listed on Tesla's site, so working with an SA, as well as checking online, maximizes your chances of finding the perfect car.
     
    • Informative x 1
  12. Kalease

    Kalease Member

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    I confirmed this with my SA today as well. Bummer for me, I wish I started looking few weeks ago.
     
  13. NYInTX

    NYInTX New Member

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    Any advice on getting a CPO rep to talk to? I've gone to a showroom, called the number and did many online requests. I'm in Dallas. I'm was thinking just reserve one that is close but would love to see "hidden" options as a lot of the ones I am interested in are in California.
     
  14. Mulligan Jake

    Mulligan Jake Member

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    My CPO rep did not reply to emails or voicemails while I was "shopping".Tesla 1-800 CPO reps did offer some high mileage "hidden" CPO"s. Also, I checked Tesla CPO website several times a day until I found what I wanted, put down the deposit then waited. It's about like buying shoes on Zappo's. In the end, best car I ever had.
     
  15. HankLloydRight

    HankLloydRight Fluxing

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    I'm sorry, but I don't have any advice, other than to be persistent. Perhaps some people who recently bought CPOs can provide you with their sales associate contact info.
     
  16. NYInTX

    NYInTX New Member

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    Yeah. I'm close to just putting the 1k down on the best one that fits my needs and once I start talking with the CPO person maybe they find some better options. Delivery fees vs taxes vs long distance driving home are my main concerns.

    Thanks for all the CPO advice. Sorry for the hijack!
     
  17. Kalease

    Kalease Member

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    I was in the same boat as you after speaking with my CPO advisor I looked for the best deal in the best location. Since the cars coming out of cali are extremely backlogged I opted for something on the east coast and will be picking it up and taking a long road.

    @Buster1 I did both. I spoke with a CPO advisor and looked through the website.

    The demand is so high for CPO's you'll likely have to pull the trigger very quickly once you find one within your spec's. The lower mileage, loaded ones usually go very fast. I narrowed down a few cars, called my advisor and reviewed to review the history a little. Later that day I was online and two of the three cars I was looking at were gone. I then immediately put a deposit down on the third : )

    Good Luck!
     
  18. Buster1

    Buster1 Member

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    Thanks guys, great info.

    When do you coordinate a trade in?
    Also, is it possible to change wheels on a CPO? Say you want something different and want to roll them (sorry for the pun) into the deal?

    Interestingly, I've had my eye on 2 or 3 different CPOs for a few weeks. So far they are still available. I'm curious too as to how long they last and how fast CPOs are "moving" or turning over.
     
  19. Ness

    Ness Member

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    Depends on how good of a deal it is and how many similar cars there are. For example cars with 4 year warranties and Autopilot under $60K don't stick around very long. It feels like the price of these has actually gone up several thousand in the last couple weeks (very happy with my $58.5K AP1 with 22K miles, Tan Performance Leather and Sub-Zero with no delivery fee, haven't seen anything within several thousand in a couple weeks).

    It sounds like the same is true for cars under $40K. It really depends on what you are looking for and your budget.
     
  20. seabie

    seabie Member

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    I can also confirm this. The 2014 S85 I settled on through the CPO advisor was not available on the website.
     
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