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Current Delivery Times
- Thread starter sloth
- Start date
DDubbsEV
Member
I've only called/chatted with Tesla twice which surprises me. I am notoriously impatient as my husband can attest to (he had to implement an pre-Christmas gift tradition so I would stop bugging him about my Christmas gift
)I first called the Carlsbad location, I just asked for a better estimation and told them I was just a little concerned that the dates keep moving. Told them that for now, I am good but by December I will really, really need the car. I was told that based on what he is seeing on his end and past experience, I will likely get delivery at the end of September. That I should take the EDD dates w/ a grain of salt and that unfortunately Tesla doesn't have a better way of gauging the timeline like a completion percentage bar.
A few days later, I then used the chat feature because I just wanted to verify that I did indeed complete my order profile/task on 6/20 like I remembered. The chat person couldn't answer that and had someone contact me. A person texted me back (area code 510) and answered my question. I did complete my profile on 6/20 per their records and he also repeated that based on that I should be getting my car at the end of September despite it saying October on my page.
I know both were smart enough to use the words "likely" and "should" to cover their behinds but at least they're consistent with each other...unless it's like a script they get. "If customer calls and their order date is within this range, tell them this date"
Yes007
7/Red/Blk/OD7-21/EDD(11/02-11/30)/Order on hold
Blue, Red and White (7 seater) one each dropped just now
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DDubbsEV
Member
Yup, mine too. Looks like all updates are done for today. Have to wait for tomorrow.
JeffSanDiego
OD: 6/27; MYLR5; Red/White; FSD; EDD Sep 28-30
That’s good to know, since I ordered a week behind you and will pick up at Carlsbad, too.I've only called/chatted with Tesla twice which surprises me. I am notoriously impatient as my husband can attest to (he had to implement an pre-Christmas gift tradition so I would stop bugging him about my Christmas gift
I first called the Carlsbad location, I just asked for a better estimation and told them I was just a little concerned that the dates keep moving. Told them that for now, I am good but by December I will really, really need the car. I was told that based on what he is seeing on his end and past experience, I will likely get delivery at the end of September. That I should take the EDD dates w/ a grain of salt and that unfortunately Tesla doesn't have a better way of gauging the timeline like a completion percentage bar.
A few days later, I then used the chat feature because I just wanted to verify that I did indeed complete my order profile/task on 6/20 like I remembered. The chat person couldn't answer that and had someone contact me. A person texted me back (area code 510) and answered my question. I did complete my profile on 6/20 per their records and he also repeated that based on that I should be getting my car at the end of September despite it saying October on my page.
I know both were smart enough to use the words "likely" and "should" to cover their behinds but at least they're consistent with each other...unless it's like a script they get. "If customer calls and their order date is within this range, tell them this date"
DDubbsEV
Member
clear film is roswell did my whole MYP for $3,750.
JeffSanDiego
OD: 6/27; MYLR5; Red/White; FSD; EDD Sep 28-30
aprapos
MYLR 5 | White/Black | Tow | CT | OD 7/3 | VIN 286
Yes - OD 7/3 and been sitting on Sept 15-30 for a good 2.5 weeks before the generic October EDD ... expecting it to revert to similar dates as before or pushed to October
IMABuckeye
Member
Second day w/October EDD - was Sep 11-30.
From what I have been reading, Giga Austin and Berlin will deliver a better built MY than Fremont. Higher precision casting and improved assembly procedures (robotics) will be pushing build quality to much finer tolerances. I have been following the Austin plant construction and they are already producing test castings and apparently the folks flying the drones down there have recorded evidence of actual test MYs coming off the assembly line but are not allowed to post pics yet. I think the Austin MYs will be a solid vehicle coming off the line on day one, so much so I have decided to hold my order until later this year. My issue is I live in SoCal and rumor has it orders from around this area will probably continue to be filled from Fremont for some time after Austin goes into full production.
Bluedog99
Member
So I ordered a MYLR5 on 6/19. I set up financing through Tesla at the time and I have changed nothing since the day I ordered. Last week checked with my bank (BoA) and got a better interest rate (2.19%). The bank just needs a MVPA in the next three weeks or so. I’ve not seen any changes on my account concerning the next steps or completed tasks. Is it foolish to just sit back and wait for a VIN or should I be more aggressive and start asking questions about my status on their end? I’d like to wait it out for a VIN assignment and then make arrangements concerning the BoA loan for the car. Any suggestions? Currently, my EDD is 9/11-9/25 and hasn’t moved for almost two and a half weeks. I’m almost afraid to contact my SA for fear of getting bad advice.
Where’s my car
MYLR5, white, black, induction 20” tow 4/3
Yes, I have contacted both the SC where I placed my order and customer service. Neither have been helpful and I’ve tried to contact other locations for any useful information but have been unsuccessful because I cannot get Tesla to answer the damn phone! If I were to get ahold of another SC I would investigate what information they have regarding my order and solicit information that may benefit me. Then, I would voice my dissatisfaction for this avoidable delay! Regardless of supply shortages there are several problems causing this problem including changing the distribution schedule. Also, sounds like they coordinate shipping vehicles to destinations before verifying if the buyer can take delivery contributing to the BS!
Tesla seems to be utilizing an automated shipping system for prioritization of orders and when they tweaked it prioritizing the model P it affected everyone, some more than others. According to me MY order is extremely late, by 10+ weeks. Poor communication from the start put the order behind by 6 weeks. Now another 4 weeks since profile completion and no communication provided makes me more than frustrated and down right angry! Terrible customer service, lies and no communication is unacceptable and could have been completely avoided reducing my disappointment. I am extremely unsatisfied and I want all interests in Tesla notified! Tesla’s absence of decency for treating customers with respect often leads to a company’s demise.
How are you contacting them? I’ve only called 2-3 times (the 888 number) and chose “vehicle delivery” but it’s never taken more than 5-10min on hold to get someone
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