Seeking Advice!!!
I just got off of another call to the 888 number to try and clarify what is taking so long for my inventory order to arrive and was told it was due to a "service hold for refurbishing". I was previously told by a different support rep the delay was because of Hurricane Ida.
At this point, I am fed up. I have already provided the down payment, including 2k in transportation fees, and have not heard a peep from my SA. When I try calling my local SC directly I get re-routed to Tesla's general support line and am given some bogus excuse for the delay. Finding out that the vehicle is stalled because it requires refurbishing, which I would have probably never found out about had I not called their team, all feels really shady.
Can anyone suggest what course of action I can take? Should I be concerned about the car being refurbished (for reference, it is not a demo)? Can I request exactly what refurbishing is taking place? Should I just give up and cancel the order?
Any help would be appreciated!! For more context around my inventory delivery experience so far see the post below.