I bought my model S inventory car March 24, and since the car is out of state, they asked me to sign contract at store the Sunday and I paid and got financial all done. The inside sales advisor said I have to pick the car up at car location, the signing delivery team here don't know anything, but the delivery specialist said they can offer direct ship to my home. given their Mar 31s Qtr push, I said fine just ship it to my home. Then things go downhill from there. The delivery specialist at car location push the ball to my local delivery specialist and said they will reach out for the details. I asked if my car would be pick up by Mar 31st giving they want to show delivery count, he said yes, then disappeared. Not until next week after the signing my local delivery specialist said I should get my car 4/5 and I should get contact from the transporter when close. No calls and nothing Wednesday, so I use the number the delivery team gave me for the transporter and called, he said he is going to the store to pick up the car and will pass it to someone going to my direction. I should have the car at my home that time while they haven't done a thing! I reached out to the delivery specialist and he didn't get back to me till next day email saying the transporter have SLIGHT delayed and need to pass the car to another transporter to my direction and should get my car 4/7-4/9. Fine. Same thing happens, no call no follow up today 4/9 afternoon. I don't have any other number so I called the first transporter number I have again and he said he is still getting the car to pass the car to another person!!! I flipped out and said that should have been done last time I have called and you didn't do anything for the past whole week! At this point I think I will never going to my car in my life-time. Every time I called they just passing ball around and no one is going to ship my car. I think this is just a Ponzi scheme or scam for my money. Can i Just go to arbitration process in their contract and get my money back?