From electrek, an article about an internal memo Elon Musk sent to Tesla employees
https://electrek.co/2020/06/08/elon-musk-tesla-model-y-production-ramp-up-problem-leaked-email/
From the memo (emphasis added by me):
A couple ways this could shake out in my crystal ball:
Optimistic: the realization that volume and quality are both important drives improvements in production that minimize the defects that are being reported at the delivery centers. Though some have pointed out that the forum represents a relatively small sample of all Model Y deliveries, not posting here does not mean all other deliveries were without defects.
Pessimistic: if there’s pressure from the top-down and delivery centers will have their warranty work and delivery issues scrutinized, there could be pressure to stop accepting defects, or additional tactics to objection-handle vs. fix.
https://electrek.co/2020/06/08/elon-musk-tesla-model-y-production-ramp-up-problem-leaked-email/
From the memo (emphasis added by me):
It is extremely important for us to ramp up Model Y production and minimize rectification needs. I want you to know that it really makes a difference to Tesla right now.
A couple ways this could shake out in my crystal ball:
Optimistic: the realization that volume and quality are both important drives improvements in production that minimize the defects that are being reported at the delivery centers. Though some have pointed out that the forum represents a relatively small sample of all Model Y deliveries, not posting here does not mean all other deliveries were without defects.
Pessimistic: if there’s pressure from the top-down and delivery centers will have their warranty work and delivery issues scrutinized, there could be pressure to stop accepting defects, or additional tactics to objection-handle vs. fix.
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