mkuendig
Member
Did they call you or did you call them?
I got information in early June that 30 days before the delivery I will get a call from the delivery manager. I did not get the call so reached out to them, first to Tesla Store, than to European people. Quickly after I got a call from delivery specialist in Switzerland.
- - - Updated - - -
US chargers don't have support for 3-phase, so yes, they are different in a quite significant way. Based on remarks from Elon, e.g., in Oslo earlier this year, it seems that EU chargers have been developed more or less from scratch, and that they are even more efficient than the US chargers.
One of the fundamental principles though is that chargers can be stacked, i.e., "a twin charger" is in fact a set of two identical chargers. The same applies to the superchargers: They basically consist of 12 of the same chargers stacked on top of each other. This makes production relatively simple and scalable (read: cheap). So if they are short on twin chargers, it basically means they are short on chargers in general. Given the choice of equipping cars with twin chargers and delivering fewer cars, our putting a single charger into all cars and delivering more in the same time frame, they seem to decide for the latter. I have no doubt that they will retrofit that second charger for customers who ordered them (which includes myself) as soon as supply catches up.
I wonder how this affects the rate at which superchargers are installed in Europe... I don't have indication whether European superchargers are based on single phase chargers or three phase chargers, and if the shortage applies to all chargers or to three phase chargers only.
Not quite sure if that is correct Volker. I have heard from a colleague that recently visited a service center that they told him that they had technical problems to get twin chargers working with 3-phase support. At least in that service center they had plenty of twin chargers lying around.