Feel slighted by Tesla rant

[TMSfanatic]

purchased my car in 2018 with referral, ordered in July, got the car in mid-September but rejected it due to paint defects. Owner Advisor found a replacement car and delivered it to me early October with the premise that I could still have free unlimited supercharging (it was showing in my account all this time). Now Tesla has removed it without any notification (starting in January and they initially brushed it off as a system error), now my Owner Advisor left and they refuse to give me unlimited supercharging a year after.

BUYER BEWARE!! Their customer service is the worse I've seen. Thought I'd share it with others but will be speaking with my lawyer shortly.

 

[TMThree]

Man, Tesla is the best scam ever. I love my car.

 

[Ludalicious]

Classic... The old sales man promise. Unless it's on paper it doesn't mean anything no matter the dealership or manufacturer.

Free supercharging isn't all what its cut out to be. Just suck it up and send it.

 

[Patrick W]

Man, Tesla is the best scam ever. I love my car.

Agreed. I'm on my 2nd "scam".

 

[TMThree]

Agreed. I'm on my 2nd "scam".

Oh man. I hope I only fall for it a few more times.

 

[PACEMD]

It really pisses me off that Tesla employees aren't trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent like the people who work at dealerships............what a scam!

 

[Wodensthrall]

Oh man. I hope I only fall for it a few more times.

Yep! Waiting for the truck for my next "scam"...

 

[PWlakewood]

Agreed. I'm on my 2nd "scam".

Were currently working on falling for our second scam.......darn those silly tesla folks. Suckered again, sheesh.

 

[AMPd]

It really pisses me off that Tesla employees aren't trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent like the people who work at dealerships............what a scam!

Awesome, so basically they get a pass for misleading information or lying because others do it. Fantastic!

 

[glide]

Sorry to hear that OP. That is not acceptable. Unfortunately, with the current state of things at Tesla, you’re not likely to find any recourse unless you’re willing to hire an attorney.

Too many folks around here drinking the kool aid as you can see.

 

[PWlakewood]

Awesome, so basically they get a pass for misleading information or lying because others do it. Fantastic!

No pass at all but if it's not written in the paperwork and theres no documentation to back up what the op is saying then he has zero recourse.

 

[Ludalicious]

Awesome, so basically they get a pass for misleading information or lying because others do it. Fantastic!

There's probably a reason why this individual is not longer employed with Tesla.... Ohhhh I wonder why!

 

[RayW]

You’re right, Tesla customer service sucks... but that free super charging is worth maybe $20/yr for most people, so you may want to think about that before wasting time with an attorney

 

[Pinot.Noir]

Agreed. I'm on my 2nd "scam".

Looking forward to my 3rd!

 

[Pinot.Noir]

BUYER BEWARE!! Their customer service is the worse I've seen. Thought I'd share it with others but will be speaking with my lawyer shortly.

Might want to change that screen name.

 

[S4WRXTTCS]

Scam? No

Complete and utter incompetence at some basic EASY things while also having an amazing car? Yep.

 

[PACEMD]

Awesome, so basically they get a pass for misleading information or lying because others do it. Fantastic!

Who said anything about a "pass"? I said: It really pisses me off that Tesla employees aren't trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent like the people who work at dealerships............what a scam!

 

[Klau2]

Feel sorry for you OP. Yeah, I would be pissed too. Was free supercharging written on the salessheet you got? If it wasn't, I would say you do need to take some responsibility also for not asking them to put it on there.

 

[eye.surgeon]

I've had my scam for 5 years, been pretty happy with it.

 

[Watts_Up]

BUYER BEWARE!! Their customer service is the worse I've seen.

Thought I'd share it with others but will be speaking with my lawyer shortly.

Just return the car and shop somewhere else....

... but there nothing equivalent somewhere else. Buuh.