I played with it for a few minutes yesterday, trying to reproduce the circumstances where people say this happens to them. The neighbors must have been very puzzled why I was driving backwards in front of the house on a public road... that's the only way I could figure out to have the camera on and running while approaching the geo-fenced area that makes the homelink menu pop up... I also tried driving forwards into that area with the camera already on and then switching into reverse. But no sequence I could come up with caused the image to go black.
Maybe I just didn't try all the possible permutations? Can you explain to me step by step how you trigger it?
Well, I no longer live at the house where this mainly happened (in the new home, I programmed homelink further away so that the door would be open by the time I pulled up), but here is how it happened:
1) Sitting in garage in car. Media on bottom screen, camera on top screen.
2) Open garage door, put car in reverse
3) Begin reversing out the garage.
4) After I left the garage and got halfway down my (short) driveway, the point at which homelink usually pops up is reached.
5) At this point, homelink pops down, pushing the floating camera dialog down and turning it gray (or black, I forget which).
If the bug still exists, I should be able to reproduce it by backing down my current driveway to the point that I have homelink programmed from.