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Free Supercharger Miles - Expiring in March

ElijahEVMan

Member
Aug 5, 2020
50
13
Poole, Dorset, UK
I was given the free 1000 SuperCharger miles by using a referral code when I took delivery of my M3 LR back in September. Due to lockdown and travel restrictions I still have almost 500 left to use and these are due to expire on March 11th.

I have tried contacting Tesla CS to see if they would consider extending the expiry date as a good will gesture in recognition of the COVID restrictions, but unsurprisingly they don't seem interested in pursuing that idea!

My nearest SC would be in Havant or Norton Park which is in excess of 120 mile round trip or Fleet Services on route to London etc.

Do others think I should let it go knowing that at least I made good use of half of them, or use it as an excuse to go out for a nice long drive and make use of some of the remaining SC miles? However, I worry this could get me in trouble if I were to get stopped as its an unnecessary journey.
 

Alistairuk

Member
Jun 25, 2020
383
250
Scotland
I was given the free 1000 SuperCharger miles by using a referral code when I took delivery of my M3 LR back in September. Due to lockdown and travel restrictions I still have almost 500 left to use and these are due to expire on March 11th.

I have tried contacting Tesla CS to see if they would consider extending the expiry date as a good will gesture in recognition of the COVID restrictions, but unsurprisingly they don't seem interested in pursuing that idea!

My nearest SC would be in Havant or Norton Park which is in excess of 120 mile round trip or Fleet Services on route to London etc.

Do others think I should let it go knowing that at least I made good use of half of them, or use it as an excuse to go out for a nice long drive and make use of some of the remaining SC miles? However, I worry this could get me in trouble if I were to get stopped as its an unnecessary journey.

You’ve done better than me at using them up :)

I’d let them go and not worry about it, but if your bored and want to go a drive by all means do so, I did a few random drives when I first got the car just for the sake of driving it somewhere and is essentially the only reason I’ve used any of the free miles I got!
 

Dilly

Active Member
Feb 24, 2020
1,444
1,068
Norfolk
You’ve done better than me at using them up :)

I’d let them go and not worry about it, but if your bored and want to go a drive by all means do so, I did a few random drives when I first got the car just for the sake of driving it somewhere and is essentially the only reason I’ve used any of the free miles I got!
Same here :(
 

Glan gluaisne

Supporting Member
Sep 11, 2019
2,782
2,688
UK
Started trying to use some of my free miles up yesterday, used a supercharger for the very first time ,despite having more than enough charge to get home. As my car is going to be sold soon, I think, I may just stop charging at home and drive ~20 miles to the nearest supercharger to keep it topped up, just to try and use some of the free miles. Right now I have around 1,900 free miles left that expire in December this year.
 

crouchy

Member
Aug 3, 2020
97
54
Manchester
When I asked at the tail end of last year I got a different response from them:

7EBD89A5-3E4E-462D-8BC6-048809BAAC61.jpeg
 

Sunshine State

Automotive Enthusiast
Jul 13, 2017
1,304
1,031
Florida
You are lucky you got free miles at all. I have battled with Tesla to get our free miles on several occasions with them agreeing that they are owing us free miles and even having it in writing but because Tesla is so unorganized they can’t get things done. They have gone as far as saying they don’t know who has the authority to make it happen. We have a few Teslas and I had one car that had unlimited free SC that was using up my referral miles for quite a while and their response was there really isn’t anything they can do to restore them. I love Tesla cars, it would be awesome if it was another car company building them though.
 

ElijahEVMan

Member
Aug 5, 2020
50
13
Poole, Dorset, UK
When I asked at the tail end of last year I got a different response from them:

View attachment 640499

Ahh I will try again in that case. I wasn't aware of that email address. I used [email protected] and got this response:

The terms and conditions for the referral code is that the miles are valid for 6 months. At the moment there is no news on whether we are going to be extending the validity on those. If we do then our current customers with miles left will be contacted first in regards to this.

My response to this was:

Perhaps this is something you could please raise and escalate to the Tesla management team as this would be an obvious gesture of good will for all existing customers in light of the current circumstances?

Perhaps pass it on to Elon himself
 
Last edited:

Glan gluaisne

Supporting Member
Sep 11, 2019
2,782
2,688
UK
Weird thing is that I have 1,970 free miles in my loot box with an expiry date of December 2021, so over two years since I bought the car, and well over a year since the last time my referral was used, I think.
 

SR-Plus

Member
Sep 2, 2020
65
22
United Kingdom
I guess they give the free miles away knowing not everyone will use them in the time period. It’s an incentive to buy the car and as a taster of how supercharging works to the new user. I agree it’s annoying. I have miles expiring too.
 

ElijahEVMan

Member
Aug 5, 2020
50
13
Poole, Dorset, UK
I think I’m going to rebook my appointment at the Winchester SC to resolve the rear door alignment issue I reported on collection back in September. I cancelled the original appointment in January due to the travel restrictions and I couldn’t justify a 100 mile round trip just to fix a mere cosmetic issue.

If I can get an appointment before my miles expire I could then nip up to the Norton Park SuperCharger before returning home. At least I would get a few more free miles out of Tesla.
 

tsh2

Member
Aug 27, 2019
275
71
Cambridge, UK
1,000 miles worth of supercharging over 6 months isn't going to make any noticeable difference in the degradation of your battery.
Occasional supercharging is good for it. Just like on an old car you're supposed to rev it once it's nice and warm (or was that just rotaries?)
 

NewbieT

Member
Aug 16, 2019
925
539
North West
Started trying to use some of my free miles up yesterday, used a supercharger for the very first time ,despite having more than enough charge to get home. As my car is going to be sold soon, I think, I may just stop charging at home and drive ~20 miles to the nearest supercharger to keep it topped up, just to try and use some of the free miles. Right now I have around 1,900 free miles left that expire in December this year.
Selling up!? Is the software driving you up the wall..as you drive up the lanes?
 

Glan gluaisne

Supporting Member
Sep 11, 2019
2,782
2,688
UK
Selling up!? Is the software driving you up the wall..as you drive up the lanes?

Yes. The irritation from having things just not work properly, and the way things that were working reasonably well just randomly stop working, has been seriously winding me up for months now. The basic car is great, but it's badly let down by stuff that looks to be fairly straightforward to sort out, IMHO. As there seems to be zero interest from Tesla in sorting out these really basic issues, I'm opting for a car with slightly worse performance, but which will be, at least, more consistent in the way it behaves.

I'll no doubt miss the performance a bit, but thinking rationally, I only ever use the performance for short bursts of a few seconds, whereas things like the wipers and lights not working properly, being unable to now see the speed display, the car randomly applying the brakes, sounding warning klaxons and swerving across road happens all the time.
 
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Reactions: NewbieT and M3P_W8

jeremymc7

Active Member
Feb 3, 2013
1,277
568
U.S.
I was issued miles in late Dec 2019 / late Jan 2020. I forget exactly. It was extended twice due to covid. I also added another car in June 2020. My current expiration is 7/23/2023.

Due to pandemic and work from home since Feb 2020 I have hardly driven anywhere. Most most, grocery, and any other supplies and purchases (75” oled, $6k couch, and other items) have all been delivered sight unseen. Work doesn’t expect anyone to come back for at least another year, if at all.

It would be nice if Tesla would continue to extend further. I’ve even sold some more cars for them and no extension.

Allstate however is refunding me $100 every much which is something.

But I’ve driven about 800 miles on two new Tesla’s in 14 months.
 

simonh

Member
Sep 21, 2020
55
34
Leeds, UK
I'm near Leeds so I've been using mine up before March 16th, down to the last 120miles. A bit disappointing I never got to go on a Scotland road trip and use them due to COVID.
 

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