Just got my Model 3 today. I must said I was impressed and did not expect Tesla can deliver the car in just 2 weeks. I ordered M3 LR RWD Midnight Silver, only upgrades are EAP and future full self drive.
However, it was not a pleasure delivery. The original appointment was set for 10AM in the morning for direct delivery to my home. At almost 11AM, I got the call from Tesla said they identified something wrong with the car and will need to delay to appointment to around 12:30PM. At 12:30PM, got another call said cannot be fixed, need to delay to Tuesday. I replied my wife and I will not be available on Tuesday. The guy on the phone said he promised he will fix the issue and deliver around 2PM. Finally, someone called me at 2:45PM and said he is almost at my home.
I thought the story will end here, but not. The delivery guy is nice, but he said this is his first delivery and he is not actually familiar with this car(he work in the previous Solar City division). Therefore, he cannot walk us through the all the features. And, since he drove my Model 3 to my home, he will need to leave via uber and uber is almost here for him. We only got around 10 minutes to check with car.... He did said that we have 3 days to inspect the car and report any issues we found.
Before he left, we identified 2 issues with him.
1. Front bumper is not aligned well on passenger side. Driver side is ok.
2. Dirty smudges on driver side sunvisor and a pillar.
After he left, we identified more issues.
3. One of the card key is deformed.
4. Chrome trim was damaged on the driver-side near the rear view mirror.
5. Rear bumper is not aligned well on the driver side.
6. Inside the rear trunk, it seems the car body structure is exposed without paint, is this normal? And, I do noticed some rust stains on the car structure......
However, it was not a pleasure delivery. The original appointment was set for 10AM in the morning for direct delivery to my home. At almost 11AM, I got the call from Tesla said they identified something wrong with the car and will need to delay to appointment to around 12:30PM. At 12:30PM, got another call said cannot be fixed, need to delay to Tuesday. I replied my wife and I will not be available on Tuesday. The guy on the phone said he promised he will fix the issue and deliver around 2PM. Finally, someone called me at 2:45PM and said he is almost at my home.
I thought the story will end here, but not. The delivery guy is nice, but he said this is his first delivery and he is not actually familiar with this car(he work in the previous Solar City division). Therefore, he cannot walk us through the all the features. And, since he drove my Model 3 to my home, he will need to leave via uber and uber is almost here for him. We only got around 10 minutes to check with car.... He did said that we have 3 days to inspect the car and report any issues we found.
Before he left, we identified 2 issues with him.
1. Front bumper is not aligned well on passenger side. Driver side is ok.
2. Dirty smudges on driver side sunvisor and a pillar.
After he left, we identified more issues.
3. One of the card key is deformed.
4. Chrome trim was damaged on the driver-side near the rear view mirror.
5. Rear bumper is not aligned well on the driver side.
6. Inside the rear trunk, it seems the car body structure is exposed without paint, is this normal? And, I do noticed some rust stains on the car structure......