Hi There,
Wonder if there is a way to cold/jump start the powerwall off grid?
My System
12KW, Tesla Gataway2, Powerwall+, Powerwall
Here is brief explanation what happened.
We lost power on 1/10 at 2am, Powerwall kicked in, not as seamlessly as expected but it worked. We had power all day on 10th, and in the morning of 11th, when the powerwall was discharging and was at about 45% when all of sudden shutdown the power with error that demand was higher than the powerwall can handle. (I was really using about 0.5KW at that point)
App showed error that circuit breaker is open, I check and reset all of them altho they were fine. LED on both powerwalls were green and half way thru. I call Tesla support and they asked me to try few things, cycle the power buttons on the PWs, but nothing really helped.
Next suggestion was to press Gateway reset button and that killed the system completely. So no lights on the powerwall nothing. I asked to escalate my case and waiting to hear from them but wonder if someone has and inside info.
Thanks!
Wonder if there is a way to cold/jump start the powerwall off grid?
My System
12KW, Tesla Gataway2, Powerwall+, Powerwall
Here is brief explanation what happened.
We lost power on 1/10 at 2am, Powerwall kicked in, not as seamlessly as expected but it worked. We had power all day on 10th, and in the morning of 11th, when the powerwall was discharging and was at about 45% when all of sudden shutdown the power with error that demand was higher than the powerwall can handle. (I was really using about 0.5KW at that point)
App showed error that circuit breaker is open, I check and reset all of them altho they were fine. LED on both powerwalls were green and half way thru. I call Tesla support and they asked me to try few things, cycle the power buttons on the PWs, but nothing really helped.
Next suggestion was to press Gateway reset button and that killed the system completely. So no lights on the powerwall nothing. I asked to escalate my case and waiting to hear from them but wonder if someone has and inside info.
Thanks!