Evening all. I have been having connectivity issues with my ‘18 Model S on MCU1 since October. Raised a service request and took about 5 days until a service technician from my local SC called me can explained the issue surrounding connectivity issues. It was explained that the issue occurs when exiting and entering different mast areas and certain masts the car cannot reconnect to. Huwai was mentioned as a potential issue however not sure how true this is. If that is the case surely all connectivity devises would have this issue? Phones, pads, other cars etc. This seems to be Tesla specific and for a car that relies on connectivity for so much of its functionality it’s a major flaw.
I contacted Tesla Customer care and was advised they are working on a resolution in the near future. That to me seems that it’s not high on their list.
How many people are encountering these connectivity issues and if it is a major quantity of owners then I suggest we file a claim through a reputable law firm to aid with leverage if this is not resolved shortly.
I contacted Tesla Customer care and was advised they are working on a resolution in the near future. That to me seems that it’s not high on their list.
How many people are encountering these connectivity issues and if it is a major quantity of owners then I suggest we file a claim through a reputable law firm to aid with leverage if this is not resolved shortly.