L.A. is a tough one - and unique. Saw problems coming when it was built.
After all, L.A. is about 80 miles across and 50 north/south ?
Urban SC's is a bad idea, (SC's are meant for traveling), but the vastness of this metro area made it hard to not put one there.
Yes, travelers need it - and yes sometimes 100%. People are not always going to the 'next' SC - there are other places people are headed for - and you need 100%.
I suppose they could have put SC's on either edge of the L.A. area, and someday they may, but Hawthorne was logical. Plus it displays our growing pains. We learn from it.
Bethesda is another sensitive spot. I'm guessing it will disappear as soon as SC's are built on either side of the DC area (it is temporary equipment).
Locals taking advantage (yeah that will always be a problem) - but they are entitled - they paid for it. And they will learn that charging at home is not that expensive. But, newbies will still always do it until they learn.
(My first day, I went to a level 2 charger 2 blocks from my house - the store said they would leave it on all night while I charged. After sitting 20 minutes, I realized it wasn't worth the effort)
Expecting someone to move cuz you want a quick 10 min charge? No - realize that you are asking them to extend their wait time. (This is not a courtesy - this is a burden)
If you are planning a trip - you have to account for anomalies (spaces full, shared spaces not giving full amperage, units not working, meteors). Be grateful when everything falls in place - don't be upset when things aren't perfect.
You drive across Montana in an ICE - pushing the gas tank to its limit - pull into a one gas station town on fumes. Only to find out it's closed - next gas 50 miles. The chance you take.
SC's not available when you pull up - surprise! Just be grateful that it means more are adopting the EV and new problems will give us an idea what to work on.