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Issues with T5 Samsung portable SSD device

dmmedda

New Member
Oct 10, 2020
3
7
Vancouver WA
I have been trying unsuccessfully, to format, create TeslaCam folder and test recording/playback.
I've tried a couple different ways to format to FAT32. It will appear to be successful, I'll check properties in Windows File Explorer and it will appear to be successful. Then I create the TeslaCam folder, safely eject the device and then plug it into my X (into the left front seat USB port).
I walk away from the car, come back in a few minutes and sentry mode displays as recording.
Then I remove the SSD, plug it into my laptop and the TeslaCam folder no longer shows in File Explorer and the Properties indicates the format is FAT, not FAT32.
One other thing - although I have seen the camera icon display a couple times, it mostly is nonexistent on my screen.
Any ideas if I am missing a step, doing something wrong or possibly have a faulty SSD? It's making no sense to me.
 

dmmedda

New Member
Oct 10, 2020
3
7
Vancouver WA
Having Tesla format it was one of the things I tried. But as it turns out, after much gnashing of teeth and rending of garments, I FINALLY figured out (duh!) that my core problem was that the ssd had a password lock on it. Once it dawned on me that Tesla couldn't access the drive with the password lock in place, I disabled the password requirement and, voila, rainbows and unicorns galore were everywhere to be seen. Problem solved and I will sleep tonight. Thank you for your replies.
 

3'sterly

Blue RWD LR 3
Supporting Member
Nov 1, 2019
94
380
US Borderline corner case
Having Tesla format it was one of the things I tried. But as it turns out, after much gnashing of teeth and rending of garments, I FINALLY figured out (duh!) that my core problem was that the ssd had a password lock on it. Once it dawned on me that Tesla couldn't access the drive with the password lock in place, I disabled the password requirement and, voila, rainbows and unicorns galore were everywhere to be seen. Problem solved and I will sleep tonight. Thank you for your replies.
Thanks! Happily, I read this before I started gnashing and garment ripping.
 
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Reactions: Halldawg

ljames28

Member
Aug 15, 2020
27
27
UK
I have the same SSD, and sometimes when I get in the car, my car won’t recognize the SSD

I have to tap reformat on my screen (under security settings) and it works again

Happened twice in a week so far, wondering if I should return the SSD and try a different one?

I’ve been having the same issue with a Tesla recommended USB drive, and previously two different Micro SD cards in two different SD USB readers. Hoping it’s a software issue they’ll eventually resolve.
 

ABC2D

Active Member
Dec 19, 2016
1,118
1,502
Home
I've had similar issues with Samsung T7 formatted as FAT32 - stop being recognized. To get the USB recognized again, I had to unplug and re-plug the drive. Eventually I got tired and formatted the drive as exFAT - works with no problems for months.
 

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