tpedwards
Member
As soon as Elon Musk got rattled by shorts, Tesla turned attention to the short term stock price. Who knows where we’d be if Tesla was focused on being a good car company with excellent service. In service, I’ve only met good people. Policy, however, was poorly thought out and unevenly applied. That is due to middle management. Designing good customer service is a soft skill. Soft skills are not Elon’s strength. This is where a COO is important. Take that responsibility away from Elon and turn it over to a Tesla version of Gwynn Shotwell.Yep! And many of them are only interested in short term gains it seems.
Bad customer service and penny pinching is great for now, but once teslas reputation goes down the drain their stock price will follow.