post #103 from Darthy001
@Darthy001... just a comment to the Danes got a respons .. to avoid any misunderstanding.
We the 14 Danes with 15 P85D´s (one has also bought one P85D for his wife) have
not received the response that we were looking for namely a reply back from Tesla on our letters. What we did was to call someone inside Tesla and finally we reached V.P. Technology who was kind enough to have 2 telecons with us. He however clearcy said, I am not going to talk about sales, marketing or solutions. I can help you to explain how your cars is different from ICE and how to test your cars. We did not learn anything we did not know about SoC, tires, temperatur, weight etc. In my opinion this doalog is leading to a dead end an I want marketing / sales executives to contact us.
We never went public with our letters, but you can argue we went "semi public" as we opened up the "Calling P85D owners" on a few forums. The purpose was to see if we were just 14 crazy Vikings with problem about acceleration, horsepower and how to test the cars properly. We found out we were not at all the only one and on our homepage
http://teslaforum.dk/p85d/ we collected in a week 48 co-signers that is intented for our 3rd and probably final letter to Tesla. With the 3rd letter we believe we have the full right to now speak on behalf of 10-15 Norvegiean, 10 Americans, a couple of Germans one Polish ++.
The timeline was the following :
1. March -June, nummerous letter, mails and meetings with Tesla to solve the issue. We believe a SW has downgrated the cars (we now know maybe to avoid the 1.300 A fuse from melting).
2. 26th of July out of fustration 7 of the 14 P85D owner have a crisis meeting where we discuss our options and route forwards.
3. 29th of July we personally hand over the 1st letter to Tesla. Ask for a response (not a solution but response) witin a week.
4. Having not heard from Tesla by the 5th we issue the second letter I think is was the 8th (letter dated 6th of August)
5. In the 2. letter we state that this has capital importance for us and if we dont get a respons (not a solution) by the 14th of August we will expand out investigation to the international P85D comnunity.
6. Friday the 14th at 12.00 CET after not having received any response we lauch our web page and start the debate on "Calling P85D ,,,,," We also sent a mail (not letter) to Tesla that we have launched the web page and are calling the P85D owners ww.
7. The forums picks up the invitation for discussion and for the first time we truly feel we are not alone about this.
8. Yet still not getting any response we manage to call a senior manager in the Tesla Motors organisation on the 15th (early mornning saturday over here). But as stated he did not want to talk about the content of the letter rather educate us about how we should test the car. This did not help us get the 700 hk or the 3.3 s so I see this as a dead end.
9. The 3rd and probably the final letter will be issued Monday the 24th of August. I will personally hand it over. I guess one thing that I am personally getting more and more frustrated about is that there is not even a kind reply to the letters.
Hope this clarifies.
Torben_E