Uh-oh, I may be the next victim of this (2014 pre-AP S60 ~146,000 km). I started following Tesla in 2015 and thought I had covered all of the bases. I didn't appreciate the gravity of this issue until I saw Rich Rebuild's video about it shortly after getting my car 4 months ago (I watched most of his other videos; don't know how I missed this one!).
Because I'm a new owner, I just figured connectivity drops, loading errors and similar were normal for a 5 year old car. It isn't like I noticed a change in the vehicle's behaviour.
Anyway, I went to unlock it with the app yesterday morning and the app thought it worked properly, but the handles wouldn't present. I popped the frunk and it displayed as open in the app, but the frunk didn't open. I tried a reboot unsuccessfully so decided to leave it as it was charging at the time and I wanted to let it finish in case this would be the last charge it allows.
Today I took the charge cable out and put it into drive (still drives), then put it in P and rebooted. I got the Tesla T back up on the main screen, but it never booted. Service appointment next week. Fingers crossed that I'm not up for a $3k surprise.
Either way, it will be an interesting week driving around without heat in the Canadian winter
. At least the wipers still work. Man, I'm going to have to use a scraper?!