Ludicrous Upgrade Scheduling?

[wong5185]

I just got a call from Burbank, scheduled for April 11th. I can't wait!

I just got my car back today from Burbank. Dropped off on Saturday morning and was told it would be Monday. It was not done until today due to a part that they didn’t have due to mine being the 1st one to have it done at Burbank.

 

[sorka]

I just got off the phone with Oscar at the Fremont service center, and he did not know anything about a hold either. According to him, they're still doing a few per week and I'm apparently 63rd on the list now (was 71st about a month ago).

Oh wow. And I thought being sixth on the list was a long wait.

 

[whitex]

I'm under the impression that the parts just show up without any warning. I had a conversation in the morning with the SvC with no indication that the parts were on the way. By early afternoon, I was told a FedEx package had arrived with my parts in it.

Maybe some SC's are more organized than others? I got scheduled 2 months in advance for mid-March install.

 

[3mp_kwh]

Production looks like it is lagging targets, to be polite. I'm not surprised techs are being called away from Luda installs, to the line. It looks like it may be another way Tesla derives benefit from the direct sales model.

 

[Pete85D]

I put down my deposit on September 29, 4 days after they opened it up. I talked to the Service Center several times and I was told they get a few upgrades at a time (nothing until a couple months ago) and "corporate" determines who gets the upgrade based on the queue list maintained in CA. The Service Center says they have no say so in order or priority or the frequency with which they receive the upgrade kits. So I am now in month 6 and don't know where I stand on the list of "around 30" who applied for the upgrade out of my delivery location in Illinois. It's winter so I don't care but I will in April.

 

[andrewket]

I ordered on 9/25, and I'm pretty much in the same boat.

 

[tstafford]

I was surprised when the Nashville SC said there were a lot of people on the wait list locally. The demand for the retrofit seems very high. Judging from this thread, the pace of completing them is slow. Unless something changes it seems that people could be in this queue for months and months. Heck we are already past the five month mark now.

 

[Cottonwood]

I called up Denver to check on Ludicrous Upgrade scheduling. Apparently they have only done a couple and are slowly working down the list. I know I am way down that list because I did not put my deposit in early. They said they don't know how far down I am on the list and have not received the complete list from California.

Because my P85D is a day long drive away in Pagosa Springs, I asked them to give me as much notice as possible, so that I can move the car back to Boulder.

I will be waiting patiently...

 

[Andyw2100]

I fixed your post:

I will be waiting, and trying very hard to do so patiently...

 

[relagustin]

Got an unsolicited call from the Rocklin, CA center last Friday saying I was next in line. She said parts should be there in about 3 weeks and will schedule me when they arrive.

 

[tstafford]

Got an unsolicited call from the Rocklin, CA center last Friday saying I was next in line. She said parts should be there in about 3 weeks and will schedule me when they arrive.

Says a lot that you are next in line but the work wont be done for three weeks or more.

 

[Denarius]

I talked to the Salt Lake City service center and they currently to not have enough room to perform the upgrade. There is a new larger service facility opening in April, and they will begin performing upgrades here then.

 

[daviddavidw]

Burlingame confirmed my appointment for next Monday, but did mention that they are severely understaffed, and the upgrade might take as long as a week rather than 1-2 days. I'm going to go for it - better than getting back in line.

 

[MarcG]

Burlingame confirmed my appointment for next Monday, but did mention that they are severely understaffed, and the upgrade might take as long as a week rather than 1-2 days. I'm going to go for it - better than getting back in line.

Thanks for the update. When you drop off your car, can you please ask what number you were on the list, and how many more they have behind you now?

 

[mnicolai]

Finaly! Call from Drammen SC, NORWAY; My parts for L-upgrade has arrived. Scheduled for wednesday 03.09, 09:3am.:biggrin:
Think I am the first in Norway for this?

 

[Andyw2100]

Finaly! Call from Drammen SC, NORWAY; My parts for L-upgrade has arrived. Scheduled for wednesday 03.09, 09:3am.:biggrin:
Think I am the first in Norway for this?

Welcome to the forums! Heck of a first post!

 

[DanTheMan]

I'm booked for L upgrade in Las Vegas April 4! Anyone else in Vegas booked?
30% state of charge requested. Hope to see more posts of others getting dates scheduled.

 

[vip gts]

Mine got upgraded 2 weeks ago and it was well worth it.
The improvement is very noticeable at all speeds.

 

[brianman]

Bellevue Service Center, 3/7-3/8

Only driven it for ~30 min but already feels faster. Placebo perhaps.

 

[sorka]

Bellevue Service Center, 3/7-3/8
View attachment 114292

Only driven it for ~30 min but already feels faster. Placebo perhaps.

A 50 hp bump isn't placebo :tongue: