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Main screen reboot while driving

Discussion in 'Model X: User Interface' started by lundse50, Aug 1, 2017.

  1. lundse50

    lundse50 Member

    Joined:
    Nov 6, 2016
    Messages:
    57
    Location:
    Wilmington DE
    Has anyone had their system reboot while driving? I was in Virginia on 95 the other day with navigation on when my screen went blank and rebooted itself. It came back in a few minutes and it is have been find since. Comments? Thanks
     
  2. wdolson

    wdolson Active Member

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    Jul 24, 2015
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    4,060
    Location:
    Clark Co, WA
    It happened once when I was on the way to the service center (ironically). I had switched back and forth between the browser and navigation a few times. When they pulled the logs they found the memory got corrupted with the screen switches and it caused the screen to crash.

    It only happened once.
     
  3. roblab

    roblab Active Member

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    Jul 15, 2008
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    2,324
    Location:
    Angwin (Napa Valley) CA
    The car does not use the main screen or the dash screen. You can reboot it at your pleasure while driving. If something doesn't seem to be working, the first thing one would think of would be to restart the screen, and you don't have to stop to do it. I have done it a couple times. No Big Deal.
     
    • Like x 2
  4. bcampbelllds

    bcampbelllds Member

    Joined:
    Dec 19, 2015
    Messages:
    260
    Location:
    North Dallas, Texas
    This happens to me once or twice a year. I have no explanation for it. I kid with my wife that it's Tesla updating my car remotely.
     
  5. verygreen

    verygreen Curious member

    Joined:
    Jan 16, 2017
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    1,395
    Location:
    TN
    Well, you lose A/C, so there's that uncomfortable minute while it's not working if it's hot outside.
    probably some other somewhat minor stuff.
     
  6. depeche

    depeche Member

    Joined:
    Sep 5, 2015
    Messages:
    40
    Location:
    Fresno, CA
    My Ranger always talks about 2 causes:

    1. Web page that is set to a page that has refreshing content
    2. USB drives in ports

    I have found removing drives or changing the web page does make a difference.
     
    • Informative x 1
  7. lundse50

    lundse50 Member

    Joined:
    Nov 6, 2016
    Messages:
    57
    Location:
    Wilmington DE
    thanks for all your comments. I did have the ports connected and I did lose the air conditioning for a few mins... Navigation still worked on the small side display that helped because my exit was coming up. Sounds like either a physical memory issue or a coding issue. thanks again
     
  8. cybergates

    cybergates Member

    Joined:
    Feb 14, 2017
    Messages:
    151
    Location:
    So Cal
    lately I've been getting main screen reboots probably every 1-2 weeks - usually streaming music freezes up and then reboot. Everything good after that.
    Do I need to show it to them?

    EDIT: I do use a USB key for music
     
  9. tllt

    tllt Member

    Joined:
    Sep 4, 2017
    Messages:
    48
    Location:
    California
    this happened to me the other week for the first time. we were driving and passenger was on slacker looking for songs and it froze and rebooted.
     
    • Like x 1
  10. Insight75

    Insight75 Member

    Joined:
    May 7, 2017
    Messages:
    70
    Location:
    Mount Olive, New Jersey
    This is happening to me quite often. Twice on the way to work. Keeps having issues finding songs (streaming) and then it crashes.
     
    • Like x 1
  11. Stasla

    Stasla Member

    Joined:
    Mar 30, 2016
    Messages:
    340
    Location:
    New York
    Wanted to share a tip. My X once rebooted itself when parked and wouldn't come back online. Screens stayed black - no response to any action, including the brake pedal.

    This was after the car was sitting in a lot for a couple of hours and I had just gotten back to it to drive away.

    Once I made sure all the doors were closed though it booted back up like a champ.

    TILDR: If your car appears dead (even though it's got enough juice in the battery) close all the doors and try to power it on again.
     
    • Like x 1
  12. RDoc

    RDoc S85D

    Joined:
    Aug 24, 2012
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    1,884
    Location:
    Boston North Shore
    We've had it happen a couple of times. Weird and scary, but it does seem to be OK.
     
    • Like x 1
  13. apacheguy

    apacheguy S Sig #255

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    Oct 21, 2012
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    Location:
    So Cal
    Frequent reboots can be a symptom that the eMMC flash is failing.
     
  14. wdolson

    wdolson Active Member

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    Jul 24, 2015
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    Location:
    Clark Co, WA
    I had a second spontaneous reboot of the center screen in the same place on the road as the first one almost exactly 1 year after the first one.

    I also had both screens lock up when I started the car once. It would move (I backed it out of the garage), but it took a couple of reboots of both before everything went back to normal. Some of the elements of the instrument cluster took the longest to come back like the temperature gauge and the battery charge gauge.
     
  15. mikevbf

    mikevbf Active Member

    Joined:
    Feb 11, 2012
    Messages:
    1,046
    Location:
    vermont
    My center screen has rebooted about 6 times in the last week, 3 of which were on the way home today. They all happened while streaming music no usb drives in ports.
     
  16. fabioaqua

    fabioaqua New Member

    Joined:
    Dec 21, 2017
    Messages:
    2
    Location:
    Miami
    Then for sure there is something wrong happening with the Streaming. Because my Tesla reboots a lot and the AC turns OFF when I am streaming. Lately the streaming has given me lots of errors loading. Has anyone taken their car in to check the issue of the car Rebooting?
     

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