@nasell - actually I know a Tesla engineer - I will email your post to his personal address. I'm sure he'll at least forward it to someone internally.
Thanks, they can track me to my VIN and contact me any time. I've made myself available to the SC for any questions or follow-up.
Does free and open discussion in public make the issue (if it exists) less likely to be solved? If he hadn't posted the issue then you wouldn't have known to give him the tip about Tesla's internal blogs - would you? Maybe he didn't know about them. Now he does. He's more informed - and so are we.
I'm actually aware of the owners forum, but they don't show up for me. I guess it's a common problem that I've seen discussed before. You have to msg tesla to have them fix:
To see if you have owner access, go to the main Forums page (Tesla |) and see if any Clubs are listed; if not, you don't have owner access. If you're logged in using the same e-mail address that you use for My Tesla, contact Tesla and ask them to fix this for you.
So yeah, I know about them, don't know how active they are - I've always used this forum... Either way, it's being discussed, and that [to me] is good.