MCU software problem

[FXdavis]

Hello, i have my MS since 2 years now and 100000km.
Since 2 months i have a problem with my MCU... here is the list of the problem.
- the subwoofer is off
- Dolby surround disappear
- Bluetooth don't start
- 3G don't start
- WIFI don't start

before this 2 updates failed. I don't know if it's a problem on the SSD drive or not or if i can do a deep reboot.
But something really it's that after a reboot all the parameters come back at the same position. If i delete all the destination in the GPS, the drivers, change al the configuration and then reboot.... everything come back and the same position, like a backup.

Someone had also this problem? The answer from the Service Center is to replace the MCU and then pay 3440.80€. Crazy

 

[apacheguy]

Deepest reboot option for the MCU is to pull the fuse (or kill 12 V power).

 

[apacheguy]

It almost sounds like this could be a wiring issue.

 

[FXdavis]

Deepest reboot option for the MCU is to pull the fuse (or kill 12 V power).

yes i have tried it. 3 times it solved the problem. But now no and sometimes i also lost the rear camera and the Air conditioning.
It looks like a SSD drive problem, like a full drive or impossible to write more on it.

 

[FXdavis]

i forgot also
- each 5 seconds the sound is going OFF and 5 seconds ON for all the functions of the car.
- the energy screen sow always the same thing
- i can use the GPS (without the google map) to know if i have enough energy.

 

[apacheguy]

Folks have had the eMMC flash go bad, but the failure mode is different. The screen goes black and is completely unresponsive. If yours continues to boot it suggests it has I/O capability.

 

[scottm]

Why not try a factory reset on the car? There's a button on the UI somewhere for that.
Caution: you loose all settings and B mileage memory, etc..

 

[FXdavis]

Why not try a factory reset on the car? There's a button on the UI somewhere for that.
Caution: you loose all settings and B mileage memory, etc..

To do a factory reset it seems i need a 3G or wifi connection.
When i try to change the language for example it also reboot in french when the same parameters.

 

[FXdavis]

Deepest reboot option for the MCU is to pull the fuse (or kill 12 V power).

how can i kill the 12v power? and i will not need Tesla to restart the car?

 

[scottm]

pull fuses or disconnect the 12v battery terminal, fuses are easier and you can target what you want to de-power (the center console)

or you could take a picture of fuses in fuse box and pull them all, then put them back in the way you found them (refer to your photo)

you should not require Tesla to do anything if you pull a fuse, then re-insert it some time later, or disconnect the battery, then connect it again

de-powering the console would not be the same as a "factory reset" which will flush memory

 

[apacheguy]

Right, factory reset will prompt for your Tesla credentials. No way to do this without connectivity.

You can remove the first responders loop (but don't cut it) and then disconnect the negative terminal.

 

[FXdavis]

Right, factory reset will prompt for your Tesla credentials. No way to do this without connectivity.

You can remove the first responders loop (but don't cut it) and then disconnect the negative terminal.

seems not easy. I will try to find picture of it.

 

[scottm]

Right, factory reset will prompt for your Tesla credentials. No way to do this without connectivity.

I did not know this.

Thanks!

 

[apacheguy]

Note, it's much easier if all you want to do is disconnect the terminals.