UV light is very dangerous. You can’t see a large portion of the wavelength, and it can burn your eyes. Do not use a UV light without extreme protection measures.
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MCU Yellow Border - Fixed!
- Thread starter bonnie
- Start date
UV light is very dangerous. You can’t see a large portion of the wavelength, and it can burn your eyes. Do not use a UV light without extreme protection measures.
HankLloydRight
No Roads
And now I know why Bonnie probably posted and got lucky with her service center just happening to have the tools necessary when she went in for something else.
I got my arbitration manufacturer response... in it, they are using Bonnie's tweet to argue that their repair works and that customers are happy with the solution.
I got my arbitration manufacturer response... in it, they are using Bonnie's tweet to argue that their repair works and that customers are happy with the solution.
FlatSix911
Porsche 918 Hybrid
This sounds very suspect to me and warrants further investigation on the longevity of the repair...
FlatSix911
Porsche 918 Hybrid
Is this a response to a request to arbitrate or is this the how they are trying to arbitrate the issue?
This is in their official written response to the arbiters request for a Manufacturer Response. So I imagine it might come up in the actual hearing as well. Tesla's response is almost word for word what the other poster provided, with the addition of a screenshot of Bonnie's tweet
FlatSix911
Porsche 918 Hybrid
I have been waiting almost a year for a fix since I first reported this. I sent support a followup email asking when this will be finally corrected and this was their response: "Tesla has reviewed these cases and determined this is a cosmetic anomaly, which has no impact on performance, function or reliability of the touchscreen. We are in the process of releasing a procedure which uses ultraviolet light to reduce the yellowing condition. More information will be available later this year regarding the fix."
So they are deeming this not a defect but a cosmetic anomaly?
So they are deeming this not a defect but a cosmetic anomaly?
If that's evidence, then I'd screen cap some of Bonnie's other posts to show that she is a financially and emotionally invested -- and not an unbiased -- customer.
This is surreal.
That's probably impossible because everyone has biases. Bonnie has consistently been a source of very good information and advice over the past decade and has helped some Tesla owners (and beekeepers) get resolutions to their issues. So if there is a conflict between Bonnie's advice and someone else's, I'll go with what Bonnie says.
Yes, yes, I'm biased towards ordering sushi and Nazis are biased towards wanting to exterminate Jews.
Everyone having biases doesn't mean what you need it to mean.
FMinMI
Member
Well Thanks A LOT Bonnie!!!!
[NOTE: I am saying this is fun!]That is hilarious. But it does show us that Tesla is reading some of the posts here!
Mine is 2.5 years old and not showing any yellowing despite 2 years in hot Texas...
aesculus
Still Trying to Figure This All Out
Don't get your hopes up. These are Tesla lawyers reading the posts.
FMinMI
Member
Don't get your hopes up. These are Tesla lawyers reading the posts.
Even better! You see, now we have proof THEY showed they are monitoring complaints/issues by using Bonnie's name and comment. They no longer cannot say 'we don't read online posts' about complaints/issues
Mr. Jim
Member
I have the same issue with my 2018X. I noticed it yesterday on the way home. It was a very hot day and the interior hit 110. Could the heat have started it?
This pretty much lays out the timeline of my fix, for the doubters here on TMC:
Bonnie Norman on Twitter
Bonnie Norman on Twitter
Bonnie,
How closely have you looked at yours? Mine was NOT fully fixed via this method, I have a thread over in the S section if anyone wants to see more details about their arbitration process (Yellow screen? Force Tesla to Replace it!)
Here is an after photo showing the yellowing is still there(note: this is after the second attempt, I forgot to grab photos after the first attempt):
View media item 120095
I saw your post earlier & double-checked mine this afternoon. It's clean. I checked it with sketchpad on so no background would interfere. Nothing. Sorry it didn't clear yours up. It worked for me. Maybe mine wasn't as bad to begin with?
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