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The day before. But I didn't sign it until after delivery.
Little word of caution: I lease through WeVee. I was getting stressed about not being matched so checked the Tesla inventory. I found the car exactly to my spec except without FSD.
I rang the lease company and asked them if they could order this specific car for me. Then at least we'd have a VIN to track and i would know where it is. They said fine, but they actually said I could order it, and provided I gave them the VIN and the RN they would sort out finance and the like. I then rang Tesla sales to ask if FSD could be added and they said as it's just software as soon as the lease company authorises the payment they can add it.
I then called WeVee back to double check it was fine for me to order the car. They said yes, I sent them my VIN and RN and though nothing of it. Had my delivery date confirmed, so informed WeVee of this and just assumed everything would be fine. Anyway I've just got another text saying I'm getting to get the OLD RN delivered a day after I was expecting to pick up my car. Cue confused phonemail to Tesla. It looks like WeVee have just ignored my order, and not cancelled their old one. It's all a mess at the moment. I'm HOPING I'll still be able to pick up my car, but now I'm genuinely not sure. Tesla have just said they will try and sort it out. I'm really nervous now I'll either end up with 2 cars, or none at all.
Be cautious when leasing, I have lost a lot of faith in WeVee and I was always nervous with Tesla due to their customer service reputation in the UK. Fingers crossed I'll be picking up at least one car next month.
I rang the lease company and asked them if they could order this specific car for me. Then at least we'd have a VIN to track and i would know where it is. They said fine, but they actually said I could order it, and provided I gave them the VIN and the RN they would sort out finance and the like. I then rang Tesla sales to ask if FSD could be added and they said as it's just software as soon as the lease company authorises the payment they can add it.
I then called WeVee back to double check it was fine for me to order the car. They said yes, I sent them my VIN and RN and though nothing of it. Had my delivery date confirmed, so informed WeVee of this and just assumed everything would be fine. Anyway I've just got another text saying I'm getting to get the OLD RN delivered a day after I was expecting to pick up my car. Cue confused phonemail to Tesla. It looks like WeVee have just ignored my order, and not cancelled their old one. It's all a mess at the moment. I'm HOPING I'll still be able to pick up my car, but now I'm genuinely not sure. Tesla have just said they will try and sort it out. I'm really nervous now I'll either end up with 2 cars, or none at all.
Be cautious when leasing, I have lost a lot of faith in WeVee and I was always nervous with Tesla due to their customer service reputation in the UK. Fingers crossed I'll be picking up at least one car next month.
...uh, or be cautious trying to order via inventory *as well* when you already have an existing order?
I was cautious, I didn't even know it was an option.
WeVee actually asked me to order off inventory, saying they would just take the £100 out of my lease agreement.
I TWICE rang them to confirm this was OK before committing to the order. The said it was and all I need to do was give them my RN and VIN.
I then instructed them that I had a pick up date and ask if anything else needed doing. They said no.
Zen auto or elec.auto? Same company apparently but I went via elec.auto a week and a half ago, no RN yet but been chasing.
This is the same for me. Zen have told me that they are awaiting a RN from Tesla which can take up to 3 weeks. They have given me a letter for the OLEV grant with an estimated usage date from the 1st September.
hm. i thought you need the registration of the car to sign up for OLEV? WHen i asked them about the OLEV they said once they had the car details / registration they can issue the letter?
No you can do it up to 4 months before the arrival of the car, you just need to send over your lease agreement along with the letter.
I emailed and requested, they sent it over to me today. I've sent it all over to PodPoint, so I will let you know if they accept it
same situation as me. When I dealt with pod point they sent me a document which was rejected. Probably the same letter you got with an arbitrary date for collection.
I had to send over a redacted copy of the signed finance document (all personal details other than address removed) which they accepted. As such podpoint are installing mine for Thursday.
Super annoyed with zen auto / elec auto.
Finally got hold of RN. Called tesla to see if they'd have any info re: timelines/ VIN. They told me that the order was only placed a few days ago.
Coincidentally, the order date corresponds with the date my 2 weeks from placing an order on the elec auto website. So, they've basically waited for 2 weeks to prevent any cancellations before passing order to tesla.
I get it, but it's frustrating.
Finally got hold of RN. Called tesla to see if they'd have any info re: timelines/ VIN. They told me that the order was only placed a few days ago.
Coincidentally, the order date corresponds with the date my 2 weeks from placing an order on the elec auto website. So, they've basically waited for 2 weeks to prevent any cancellations before passing order to tesla.
I get it, but it's frustrating.
Sounds about right. They waited 14 days to place my order. Well annoyed.
LongRanger
Active Member
Too late for me but would be Interested to know if you have any luck. Or they just deny they "hold" and blame tesla for not providing the RN in their weekly status spreadsheets they receive.
I sent them an email to the sales person who I went through asking when they place the order and they have just not responded
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