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I got lucky calling them once, but usually no. They don't respond to the email address the voicemail leaves either.Been trying to contact my local delivery center (Marina del Rey, CA) for the past few days and no one is answering the phone. Their voice mail box is full too. Tesla incommunicado.
Tesla batches up production runs. So if they run a batch of white dual motors and that's what you ordered, you may get yours before a guy who ordered a black SR+ a week earlier.
Sounds pretty lame to me. The end of the quarter is still 7+ weeks away for folks that had an ETA of 4-7 weeks when they ordered. If they really have no clue, then just say so up front.Stop worrying they will call you when it is ready and they will show up before the quarter ends. They need money too
OK, great. There are still multiple Blue/Black interior/LR AWDs that have been delivered with order dates after mine (wheels and FSD shouldn't be a factor, right?) so it still doesn't make sense. OK, so maybe there were other cars going to the same location so they figured that into the equation. But if you keep doing that, there will be people that never get their cars because the planets don't align with production/delivery/whatever which makes absolutely zero sense.
I shouldn't think so. Geography may factor in as well. It's also possible that it's just a delay specific to you I suppose. Hopefully you get an update soon (or ideally your awesome new car).OK, great. There are still multiple Blue/Black interior/LR AWDs that have been delivered with order dates after mine (wheels and FSD shouldn't be a factor, right?) so it still doesn't make sense. OK, so maybe there were other cars going to the same location so they figured that into the equation. But if you keep doing that, there will be people that never get their cars because the planets don't align with production/delivery/whatever which makes absolutely zero sense.
I shouldn't think so. Geography may factor in as well. It's also possible that it's just a delay specific to you I suppose. Hopefully you get an update soon (or ideally your awesome new car).
I don't have a specific link but it's just the standard process that we have put together based on comments, deliveries etc. They do the same with domestic vs foreign orders. Early in the quarter they try to build cars for overseas, and then they start working on local cars. This let's them get cars to foreign buyers in the same quarter.
No factory in Europe yet, and Chinese factory has only just started making Model 3s.What international orders? Isn't there factories in Europe & Asia ?
Is the Fremont location only the US based factory?
Could also be in shipping? Do you have a VIN? If so, should be its on way.
No factory in Europe yet, and Chinese factory has only just started making Model 3s.
No VIN....I'm part of the "Check daily/hourly for my VIN" club. I just wish my SA had said "Expect delivery to be more like 9-12 weeks rather than 4-7"....that would've been setting appropriate expectations.
I waited a few years. It was worth it.Hopefully you get it soon!
I also dislike this waiting game, but hey once the wait is over, it will be worth it.
I read somewhere if you completed everything on your profile online, they’ll prioritize you but I have no idea if that’s true or not. I got my loan and insurance setup within 1-2 weeks of ordering. Hope you don’t have to wait much longer!It just boggles my mind how some deliveries are way under the ETA and others are way over. I'm starting to wonder if there's a penalty for ordering through a sales agent rather than on your own.
Thanks! Do you already have a VIN?Nice! Congrats! I haven't received any texts either, I'm hoping to turn out like you! lol
I read somewhere if you completed everything on your profile online, they’ll prioritize you but I have no idea if that’s true or not. I got my loan and insurance setup within 1-2 weeks of ordering. Hope you don’t have to wait much longer!
I ordered on 1/17 but had not setup loan. They called me today from the Delivery center to ask me to complete the profile. Supposedly they would give priority in vehicle matching when account is complete. I completed the application and uploaded insurance after the call. No VIN yet so we'll see if it really makes a difference.I read somewhere if you completed everything on your profile online, they’ll prioritize you but I have no idea if that’s true or not. I got my loan and insurance setup within 1-2 weeks of ordering. Hope you don’t have to wait much longer!
Thanks! Do you already have a VIN?
At least I'm not part of that club anymore as I once was. But do not worry I bet your's won't take that much longer. Mine took exactly 2 months even though it started with 4-7 weeks.No VIN....I'm part of the "Check daily/hourly for my VIN" club. I just wish my SA had said "Expect delivery to be more like 9-12 weeks rather than 4-7"....that would've been setting appropriate expectations.