Hi TMS,
I'm new to the Tesla family and my DS called me this morning to inform me two cars were in an accident near the service center and one vehicle hit my MS 1 day prior to delivery. The SC sent a loaner 90D until the car I ordered is repaired which is estimated to take 3-4 weeks. One of my concerns is the car was damaged, should I request another vehicle or accept the accommodation of repair and loaner? I'm wondering if
1) Accept Tesla's offer
2) Request a new vehicle from Tesla
3) Ask Tesla for a price reduction because the car was damage
I'm starting to think I should request a new car and let Tesla figure our what to do with the damaged car. Would appreciate feedback from others.
Thank you.
I'm new to the Tesla family and my DS called me this morning to inform me two cars were in an accident near the service center and one vehicle hit my MS 1 day prior to delivery. The SC sent a loaner 90D until the car I ordered is repaired which is estimated to take 3-4 weeks. One of my concerns is the car was damaged, should I request another vehicle or accept the accommodation of repair and loaner? I'm wondering if
1) Accept Tesla's offer
2) Request a new vehicle from Tesla
3) Ask Tesla for a price reduction because the car was damage
I'm starting to think I should request a new car and let Tesla figure our what to do with the damaged car. Would appreciate feedback from others.
Thank you.