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Model X Replacement Tire Options

Discussion in 'Model X' started by Scobb, Feb 10, 2021.

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  1. Scobb

    Scobb Member

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    I have had my 2021 X for a few months now . I need to replace a tire . I live 270 miles away from the closest service center. Tesla has told me I have three options:
    1) Drive my car 270 miles to nearest service center
    2) Tow my car to the nearest service center & Tesla will pay for 50 miles each way
    3) Go to the closest Discount Tire to get the tire replaced because they are the only "Tesla Approved" third party that can safely replace my tire (they know the proper process)

    Is Discount Tire the only tire store we can go to for a replacement tire ?

    What does everyone do who lives to far away from a service center ?

    Thanks
     
  2. scottf200

    scottf200 Active Member

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    I had tires shipped from Tirerack to a local Firestone to have them put on.
     
  3. Scobb

    Scobb Member

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    Thanks any issue with the Jack they used ? Did they have the Murphy’s Law Jack Pad so not to damage the battery ?
     
  4. SabrToothSqrl

    SabrToothSqrl Active Member

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    You can have tires put on anywhere willing to do it. I use the local Audi shop because their service is 100x better than Tesla and it's closer to my house.
     
  5. Kurt'sX

    Kurt'sX Member

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    I also purchased from Tirerack and had them shipped to a local installer. (Tirerack with let you know who they ship to) and the process was great. I got a much better price on the tires and I got them delivered within 3 days of ordering. Not to sound sour, but it was a much better experience than I had with the Tesla Service Center.
     
  6. Scobb

    Scobb Member

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    Thanks I hate dealing with Tesla service/support/sales never get an answer to any question.
     
  7. SabrToothSqrl

    SabrToothSqrl Active Member

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    #7 SabrToothSqrl, Feb 10, 2021
    Last edited: Feb 10, 2021

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  8. Les236

    Les236 Member

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    You didn't say why you were having a tire replaced. I have had all four of mine changed at Discount Tire because I wanted to get a discount from Continental for issues and Tesla won't honor any tire warranty. I also wanted warranty and service on the new tires, along with road hazard coverage, which again Tesla won't do. A better price than Tesla as well. So Discount Tire is good (I checked local reviews and picked my shop) or as others have suggested Tire Rack. I have the special jack pads, but all Discount Tires and most large tire stores will as well.
     
  9. Scobb

    Scobb Member

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    Thanks everyone. When I do take my X to get a tire replaced do I need to have them put in in “Jack “ mode for suspension before they use the jack with Murphy’s Law jack pad ?
     
  10. scottf200

    scottf200 Active Member

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    They said they were familiar with the Tesla lifting procedure. I also printed off the above manual info for them.
     
  11. Scobb

    Scobb Member

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