Model Y UK Delivery

[qsmy]

Hit and miss - Can't see it getting better unless they double up on with the staff to assist that many people. Two chairs to sit on and that was it.
The experience will hopefully quickly be forgotten - I can compare it to waiting in a queue at the post office.

They apologies for not doing a clean as the cleaning crew came in late but that's about it.

I remember when picking up my BMW, my mum and sister where given flowers I was given a bottle of Gin and an M Sport jacket. Lovely experience.

 

[Lord Farquad]

I had exactly the same yesterday.

eventually I realised that I had Tesla set up as a payee in my bank account from when I bought the M 3 so i made the payment using the details I held for them (just changing the RN reference number) , paid what was owed, sent the confirmation to POP@tesla as requested. Checked the Tesla site an hour later and showed as payment made, nothing outstanding.

it all felt a bit weird though that the Continue just lead to a blank screen.

Just need to patiently wait until collection day on 29th

This for me too.

I worked out if I logged on using my old laptop i could jf see the details (which were the same as last time). Paid and it showed in under an hour.

Must be an issue with apple safari and Tesla’s website.

6 days for me to wait now

 

[DTUK]

I just checked my source code and it says same as you but I have been told on chat my car does not have USS.

Just had this cryptic text from Tesla:
“Hi, no vehicles coming into the UK have USS anymore. Thanks” I’m not sure that is correct.

 

[deeqs]

I had that problem, but when I changed browser from from iPad to a computer it worked.

This for me too.

I worked out if I logged on using my old laptop i could jf see the details (which were the same as last time). Paid and it showed in under an hour.

Must be an issue with apple safari and Tesla’s website.

6 days for me to wait now

 

[nrushforth]

Just had this cryptic text from Tesla:
“Hi, no vehicles coming into the UK have USS anymore. Thanks” I’m not sure that is correct.

Can’t be true as I have been told on a number of occasions that mine has, and not due to collect until 15/12.

 

[DTUK]

Can’t be true as I have been told on a number of occasions that mine has, and not due to collect until 15/12.

Yeah, I thought that. Plus others on here have said they have them. I’m becoming obsessed with knowing. Nowhere else would I be wondering what my car came with

 

[Russty]

Brent Cross - CS was pretty bad and there was about a 2 hours wait to get to get through the line. Cars out in the open without any covers either
Lost the card keys (found after being told to come back) and the car hand't been cleaned.

Scratched window side pillar which has been booked in for a replacement

The drive home made up for the lack of customer service - very happy.

As for the cameras - it's the old ones, flush rear sits, and no felt for the seat belts (but never heard any rattles)
I can see no USS being an issue for me for a while as I get use to the car dimensions.

This is concerning for me, I’m picking up mine from Brent Cross on Xmas eve so imagine how busy that place will be then!

 

[Emodder]

Yeah, I thought that. Plus others on here have said they have them. I’m becoming obsessed with knowing. Nowhere else would I be wondering what my car came with

With a PC54XXXX VIN, I have very high hopes you'll have USS.

 

[Morpheus84]

Yeah, I thought that. Plus others on here have said they have them. I’m becoming obsessed with knowing. Nowhere else would I be wondering what my car came with

You do know that if you have a VIN you can just ask them? I have had it confirmed by chat and phone call - They even sent it in an SMS. Look at my signature. My VIN does have USS.

 

[hbond]

Hi all, quick question. Are these current batch of MYs still being delivered with a 3 pin ev charging cable?

 

[Morpheus84]

Hi all, quick question. Are these current batch of MYs still being delivered with a 3 pin ev charging cable?

Yes they are mate. Every delivery post so far has confirmed. Most of these are May/June orders though so later ones may be different.

 

[linkinruss]

This is concerning for me, I’m picking up mine from Brent Cross on Xmas eve so imagine how busy that place will be then!

Let’s hope they get their act together. Hoping Eve will be quiet as family and people go away.

Fingers crossed!

 

[H43lio]

Brent Cross - CS was pretty bad and there was about a 2 hours wait to get to get through the line. Cars out in the open without any covers either
Lost the card keys (found after being told to come back) and the car hand't been cleaned.

Scratched window side pillar which has been booked in for a replacement

The drive home made up for the lack of customer service - very happy.

As for the cameras - it's the old ones, flush rear sits, and no felt for the seat belts (but never heard any rattles)
I can see no USS being an issue for me for a while as I get use to the car dimensions.

What a disappointment, sorry to hear this.

I wish I'd kept Bluewater as my pickup location now as it's only marginally further than Brent Cross for me.

 

[DTUK]

You do know that if you have a VIN you can just ask them? I have had it confirmed by chat and phone call - They even sent it in an SMS. Look at my signature. My VIN does have USS.

I did - that was the generic message I got back. Suppose it just depends on who you get dealing with it. Not long to wait now. Aren’t you getting yours next week?

 

[CAMYBL]

I did - that was the generic message I got back. Suppose it just depends on who you get dealing with it. Not long to wait now. Aren’t you getting yours next week?

I wouldn’t bother with text, try the chat option on Their website I’ve always found them to be quite helpful. They confirmed mine had USS in a few seconds.

 

[Morpheus84]

I did - that was the generic message I got back. Suppose it just depends on who you get dealing with it. Not long to wait now. Aren’t you getting yours next week?

I am mate, very excited now. About 3D, 5h and 32m to go! I would just call them on 01628 450660 and ask. It’s your right to know and they have the info easily accessible.

 

[Chimpy McChimp]

Yes they are mate. Every delivery post so far has confirmed. Most of these are May/June orders though so later ones may be different.

July 31st order and we got the 3 pin plug. Plus a blue cable which, in all the excitement I haven't even looked at. I only know we got the 3 pin because it was in a case and I wondered what it was.

 

[linkinruss]

Hi all, quick question. Are these current batch of MYs still being delivered with a 3 pin ev charging cable?

Yep - ordered end of August and it came with the granny charger, type 2 and first aid kit (red bag which I thought was the type 2).

 

[Adsf]

So called Tesla and was told my car is expected to arrive mid December. I have a VIN and number plate, but haven't been texted about collection booking. Seems like others have had their collection dates confirmed well in advance of 3 weeks before collection. Should I be worried?

 

[nrushforth]

So called Tesla and was told my car is expected to arrive mid December. I have a VIN and number plate, but haven't been texted about collection booking. Seems like others have had their collection dates confirmed well in advance of 3 weeks before collection. Should I be worried?

I have VIN and collection date but no number plate. Collect 15th December. I got the text to book a collection date on 16th Nov. Was informed that number plate will be approx 2 weeks before collection. I would contact them.