Peteski
Active Member
I've just changed my order from SR+ to LR AWD. 35 minute wait for sales to answer the phone but then dealt with very quickly and a revised agreement sent out within 5 miutes. Very much a -no problem- attitide from the sales person. I really don't think any other car maker would have been happy to do this. It really directly follows from Tesla not building cars to order, and only allocating them to customers at a late stage. So, frustrating not to watch your car passing through the build stages like you can with some manufacturers, but on balance well done Tesla for the flexibility you give us customers.
Exactly, there are some positives to this chaos. As I understand it (I could be wrong, I've only heard second hand), those who ordered an Audi e-tron are being told their cars are being delayed indefinitely, but they are unable to cancel without losing their deposits.